A full-service commercial bank, Abu Dhabi Commercial Bank (ADCB) offers a wide range of products and services like wealth management, retail banking, commercial banking, corporate banking, investment banking, Islamic products, and more. With its impeccable banking accounts, ADCB also offers reward-loaded debit cards that make it easy for you to perform transactions abroad and locally.
However, if you lose your card or if it is stolen, it is of the utmost importance to inform the bank about the same as soon as possible. Furthermore, you should deactivate your Abu Dhabi Commercial Bank debit card to avoid any fraudulent activities.
Let’s quickly explore the different ways to deactivate the card in the following sections.
If you want to deactivate your ADCB debit card, you can write an email about the same to contactus@adcb.com. Make sure to provide the reason for deactivating the ADCB debit card.
You can use the ADCB mobile banking app to deactivate your debit card. For this, log into your mobile banking account and go to “Manage Cards”. Select the card you want to deactivate and follow the instructions provided in the app thereon. In case you get stuck, you can directly chat with the executives online within the mobile banking application.
You can also write a message to the bank executives via online chat in your internet banking portal. You can request them to deactivate your Abu Dhabi Commercial Bank debit card and instantly receive responses from the executive regarding the same.
You can deactivate your ADCB debit card by connecting with the customer care representative via online chat. You will be first given a waiting number - once your turn comes, inform the executive about the lost or stolen card. Provide the card number and product name for further clarity. You will be informed once your ADCB debit card is deactivated.
Discussed below are the offline banking ways to deactivate your Abu Dhabi Commercial Bank debit card-
To deactivate your ADCB debit card via phone banking, dial 600 50 2030 (within the UAE) or +971 2 6210090 (outside the UAE) and connect with the customer care executive. Inform them about your lost or stolen card and initiate a request to deactivate the Abu Dhabi Commercial Bank debit card.
You can even visit your nearest bank branch to deactivate your ADCB debit card if you prefer the offline mode or are near a bank branch. In this case, you can connect with customer care service to inform them about the situation, after which you can initiate the request for deactivating your ADCB debit card.
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