Al Masraf Bank, founded in 1975, is a well-established financial institution in the UAE offering a full range of financial services - the list includes retail banking, corporate banking, Islamic banking, investment, and treasury services.
Al Masraf debit cards are also on this list. With robust security features and the latest technology, Al Masraf debit cards have become a top-notch choice in UAE and offer a convenient solution for all your banking needs. Apart from the technology, these debit cards come with prominent features & benefits, lucrative rewards, and more.
Let’s go through the article below to get the deets of Al Masraf debit cards such as their features, benefits, eligibility criteria, documentation required, fees, and more.
Al Masraf debit cards provide a convenient and secure way to manage your finances. Whether you need to make purchases, withdraw cash, earn rewards, or more, Al Masraf debit cards offer a hassle-free solution that is both accessible and reliable.
It must be noted that there is one type of debit card available with Al Masraf corporate and retail banking accounts in the UAE – the Platinum Debit Card. This complimentary debit card is a valuable addition to your bank account, which can help you to access your funds quickly. As this card is complimentary, you can use it for free with your bank account.
Without further ado, let's discuss the features of the Al Masraf platinum debit card in the UAE –
Al Masraf debit cards offer a range of rewards and benefits for cardholders. These rewards are designed to provide value and convenience for you, whether shopping for everyday items, travelling, or making large purchases.
The rewards offered by Al Masraf debit cards include the following –
Platforms on Which You Can Avail of the Offers | Offers and Discounts |
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Airport lounge access |
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Udemy.com |
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Priceless specials 2 for-1 offers |
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Rentalcars.com |
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Cleartrip.com |
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Avis |
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Booking.com |
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Purchase protection |
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Careem |
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MyUS premium shipping discount |
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Before applying for an Al Masraf platinum debit card, make sure you meet the eligibility criteria for the same –
Parameter | Al Masraf Debit Card Eligibility Standards |
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Nationality | Both UAE and non-UAE residents |
Account Holder | Corporate and personal bank account holder |
Age |
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Quantity |
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Keep the following documents stack ready while applying for the Al Masraf platinum debit card –
Policybazaar UAE is an ideal platform through which you can open your bank account and get the complimentary Al Masraf platinum debit card. The remarkable benefit of opening a bank account through policybazaar.ae is that several options are available, and you can choose any of them after a thorough exploration and comparison.
In case you are stuck in the application process or need help finding a bank account that suits your requirements, you can easily reach out to our in-house banking expert team who will guide you throughout.
Follow the given steps to open an Al Masraf bank account via Policybazaar UAE and obtain a complimentary debit card –
To make your journey smooth, we have also introduced the 'Switch Journey' facility, which switches your journey from desktop to mobile. With the increasing use of mobile devices, the ability to switch from a computer to a mobile device seamlessly can significantly improve your experience.
This feature allows you to access the website and its services on the go, giving you the flexibility to manage your account and make changes whenever and wherever you need to. The switch journey also ensures that the transition from computer to mobile is smooth, with a consistent layout and functionality across both platforms. This can save you time and effort in having to navigate a different interface on mobile and reduces the chances of confusion or frustration.
Furthermore, it can improve the website's accessibility and usability, making it more convenient for you to interact with the site on your mobile devices.
Once the Al Masraf platinum debit card is delivered, the foremost step is to activate it. Activating a new Al Masraf debit card is a simple process and can be done via phone. Call 600 52 9999 and follow the prompted steps for the activation process.
Generating an Al Masraf debit card PIN (Personal Identification Number) is an essential step in the card activation process. The PIN authenticates the transactions and provides added security for you.
When the Al Masraf platinum debit card is issued, you can generate its PIN by calling 600 52 9999 (IVR) and following the steps. As an alternative, you can connect to the call centre on the same contact number and request for the PIN generation.
Keeping your PIN secure and up-to-date is an essential step in protecting your financial information and ensuring the security of your personal information. It is recommended to change your Al Masraf platinum debit card PIN once every few months or whenever you suspect that it may have been compromised.
You can call on 600 52 9999 and follow the steps to change your Al Masraf platinum debit card PIN quickly.
The daily cash limit on Al Masraf debit cards is an important security feature that helps protect cardholders and their finances. This limit refers to the maximum amount of money you can withdraw from an ATM or use for purchases every day. It helps in budgeting your finances as well.
Al Masraf platinum debit card comes with a cash limit as given in the table below –
Parameters | Cash Limit Per Day on Al Masraf Platinum Debit Card |
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POS |
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ATM |
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Maximum Transaction Amount (Both POS and ATM) | AED 50,000 |
You can change the card limit of your Al Masraf debit card by connecting with the contact centre at 600 52 9999. However, card limit changes are not permitted for mass segment accounts up to 3 accounts after opening.
Given below is the schedule of fees and charges associated with the Al Masraf platinum debit card –
Parameters | Fees and Charges of Al Masraf Platinum Debit Card |
---|---|
Issuance of debit card | Free |
Renewal of debit card | Free |
Issuing supplementary debit card | Free |
Replacing PIN | Free |
Replacing lost or stolen debit card | Free |
Cash withdrawal at Al Masraf own ATM | Free |
Cash withdrawal at other bank ATMs in the UAE | Free |
Balance enquiry using other bank's ATMs in the UAE | Free |
Fees for using an ATM outside the UAE | Free |
International transaction fees | 2% + Foreign Exchange Rate |
Copy of sales slip | Free |
You can check your Al Masraf debit card balance using any of the following options -
Mobile Banking
Online Banking
ATMS
If your Al Masraf debit card is lost or stolen, you should immediately block your card to stop unauthorised transactions and protect your account from fraud. Blocking your card will protect your financial information as well.
Here’s how you can block your Al Masraf platinum debit card in the UAE –
Via Phone
Dial 600 52 9999 to report a lost or stolen card and ask the bank to block it on your behalf. Keep in mind that you can also apply for a replacement card.
Via Mobile Banking
Visit the Al Masraf mobile banking application and log in using your credentials. Choose the ‘Card Block’ option to block your card.
Via Online Banking
As an alternative to the above methods, you can use the Al Masraf online banking portal to immediately block your Al Masraf platinum debit card.
By Visiting a Bank Branch
You can also visit your nearest bank branch, inform the representative of the incident, and submit your Al Masraf platinum debit card blocking request.
In case of fraud, you can also fill out the dispute form with the accurate details and get reimbursement for the same. However, the bank has the right to reject your claim if they find any discrepancies or your claim request is invalid.
You can close your Al Masraf platinum debit card by submitting a request for the same via any of these channels –
You can call 600 52 9999 and submit your request for the closure of your Al Masraf platinum debit card.
Visit any of the nearest Al Masraf branches and inform the bank representative of your wish to close the Al Masraf platinum debit card.
You can also write to the bank mentioning the same and send the mail from your registered email address.
Keep the following points in mind while submitting the request for Al Masraf debit card closure –
Check out the frequently raised queries below to know what others have been asking about Al Masraf debit cards.
Al Masraf does not provide the facility of applying for a standalone debit card. You would be required to use any corporate or personal banking accounts to avail of the complimentary debit card.
To get real-time updates on the transactions made using Al Masraf platinum debit, you need to get your mobile number registered with the bank. Once done, you will receive SMS text alerts for Al Masraf debit card transactions.
The cooling-off period is 5 business days after the issuance or disbursal of the Al Masraf platinum debit card. After 5 days, the concerned bank will not revert to your cancellation request.
No, the Al Masraf platinum card is issued to you once your Al Masraf bank account is opened. You won’t be required to re-apply for the debit card.
Your Al Masraf platinum debit card statement shall be delivered to you via email once every month at no cost. Note that you would have to pay the fees for additional statement requests.
You can earn cashback and discount offers on various platforms in UAE by using an Al Masraf platinum debit card. Some platforms include Udemy.com, Booking.com, Rentalcars.com, Avis, Cleartrip.com, Careem, and more. In addition to the offers, you can enjoy unlimited access to 25 airport lounges, get coverage for your debit card, and more.
No, the Al Masraf platinum debit card is only available for individuals aged 21 years and above.
Primary Al Masraf platinum debit card holders can apply for supplementary cards on the behalf of their dependents.
The maximum daily usage limit of the Al Masraf platinum debit card is AED 50,000. Note that this figure is inclusive of POS and ATM transactions.