Citibank is one of the leading financial institutions that provides a variety of features for hassle-free banking in the UAE. Among its plethora of banking solutions, Citibank debit card opens doors to a world of financial convenience right at your fingertips.
Zero Balance Account
Chance to Win AED 1 Million a Month
Virtual & Physical Debit Card
Open bank account instantly with zero maintenance fees
Debit cards significantly contribute to helping you manage your finances effortlessly. Additionally, you can get exclusive benefits and offers and earn reward points as well. To enjoy all these benefits, however, you will need to first activate your debit card.
Types of Citibank Debit Cards
Citibank offers three types of debit cards in the UAE. Lets take a look at the salient features of each -
Citibank MasterCard Debit Card
Tap and Go - With the Tap & Go feature, you can make contactless payments, which saves you time as you are not required to carry cash. This feature also lets you use your card without any physical contact.
Flexible Limit - With the MasterCard debit card, you can set your spending limit every month. The financial institution allows you to set up a limit of up to AED 100,000 every month.
Citibank Global Wallet - The Citibank MasterCard card lets you make transactions in 9 currencies, which eliminates currency conversion fees. You can simply activate the service through mobile banking.
Globally Accepted - You can utilize your debit card everywhere, irrespective of your current location.
Lost Card Replacement - In case your card is lost or stolen, you can immediately report it to the bank using the CitiPhone banking service at 04-3114000.
Airport Lounge Access - Enjoy complimentary lounge access at multiple airports across the globe. As a Citigold Private Client, you can get the complimentary LoungeKey member that further allows you to access more than 900 airport lounges. With this debit card, you have access to over 25 airport lounges in the Middle East.
Exclusive Offers and Discounts - Enjoy amazing discounts and offers with this debit card on entertainment, fashion, dining, shopping, travel, and spas.
Emirates Citibank Visa Debit Card
Enjoy Direct Debit at 0% Interest - Experience the convenience of using your Emirates Citibank Debit Card for all your purchases without incurring any interest or additional fees. Your expenses are directly deducted from your Citibank account.
Global Usability - With your Emirates-Citibank Debit Card, you can have access to over 200,000 establishments within the UAE and other countries. This ensures convenience, recognition, and security wherever you go.
Custom Spending Limits - Emirates-Citibank Debit Card provides you with the flexibility to set your own monthly spending limits. You can establish a limit of up to AED 100,000 per month, allowing you to shop freely. To activate and set a spending limit on your card, simply call the bank’s 24-hour CitiPhone Banking Service at +971 4 311 4000.
Supplementary Debit Cards - Extend the benefits of cash-free purchases to your loved ones by obtaining up to 5 Supplementary Cards linked to your Emirates-Citibank Debit Card. Supplementary cardholders can enjoy the same conveniences and privileges, including the option to set their own retail purchase limit.
CitiPhone Banking - Gain access to round-the-clock banking services through Citibank’s 24-hour CitiPhone Banking Service. This service offers features such as Debit Card account balance checks, reporting fraud or loss, reporting a stolen card, changing/enhancing retail limits, activating your PIN, and linking accounts.
Online and Mobile Banking - Discover Citibank Debit Card offers in real-time with Citi World Privileges and UAE Privileges on Citi Mobile. Additionally, you can monitor your Debit Card activity, view account information, transfer funds between Citibank accounts, pay bills, and locate the nearest Citibank branch.
Lost Card Replacement - In the unfortunate event of a lost or stolen card, you can immediately get in touch with the bank’s 24-hour CitiPhone Banking Service at +971 4 311 4000. A replacement card can be issued to you within 3 business days.
Citibank Visa Debit Card
Online and Mobile Banking - Manage your account effortlessly with the ability to view your account information, transfer funds, pay bills, engage in online trading, and access up-to-date information on the bank’s products and services. Simply log into Citi Online or download the Citi Mobile App for seamless access.
Lost Card Replacement - In case of a lost or stolen card, the bank is always available for assistance. Reach out immediately to the bank’s 24-hour CitiPhone Banking Service at +971 4 311 4000. Citibank can arrange for a replacement card to be issued to you in as little as 3 business days.
CitiPhone Banking - Gain access to round-the-clock banking services through the 24-hour CitiPhone Banking Service. With this, you can access services to check your Debit Card account balance, report fraudulent activities, notify the bank about a lost or stolen card, adjust your retail spending limits, activate your PIN, and change linked accounts.
Tap and Go Feature - Simplify your transactions with the newly integrated contactless feature on your Citibank Visa Debit Card. This feature eliminates the need for physical card contact, making your purchases smoother and reducing the need to carry cash.
Chip and PIN Security - Your Citibank Visa Debit Card is equipped with Chip and PIN technology, which ensures enhanced security for your transactions. To complete any transaction with your Citibank Visa Debit Card, you will be required to enter a personalised PIN that is known only to you.
Fraud Early Warning System - Enhance your security while using your Citibank Visa Debit Card for shopping, dining, payments, and all retail transactions. The exclusive Fraud Early Warning System constantly monitors your Citibank Visa Debit Card activity, providing protection against fraudulent usage and minimising the risk of misuse.
Zero loss Liability - Experience complete protection from liability for unauthorised transactions by promptly reporting the loss or theft of your card to Citibank and ensuring the successful blocking of your card.
Flexible Limits - With your Citibank Visa Debit Card, you can easily set your own monthly spending limits. You can tailor your limits to your requirements, with the option to allocate up to AED 100,000 per month for your spending desires. To activate and set your spending limit, simply reach out to the bank’s 24-hour CitiPhone Banking Service at +971 4 311 4000.
Global Acceptance - Experience the versatility of your Citibank Visa Debit Card, usable both within the UAE and across the globe. Enjoy the convenience, worldwide recognition through Citibank Global Wallet, and the assurance of security, no matter where your travels take you.
Citibank World Privileges - You can enjoy the benefits and advantages associated with the debit card at thousands of stores in more than 30 countries.
Exclusive Offers and Benefits - Enjoy amazing discounts and offers with this debit card on entertainment, fashion, dining, shopping, travel, and spas.
What are the Ways to Generate a Citibank ATM PIN?
If you have a Citibank bank account, you can use multiple ways to generate your ATM PIN -
1. Generate Your Citibank ATM PIN through Online Banking -
Internet banking is a convenient way to do banking instantly at any time. Additionally, you can access your bank accounts online irrespective of your location. All you need to ensure is to have a stable internet connection.
Banks and financial institutions across the UAE offer multiple services to their customers through online banking. From utility bill payments, ATM PIN generation to transfer money locally and internationally, and activating/ blocking cards, most of the banking services are available with online banking.
Likewise, you can do your Citibank debit card ATM PIN generation easily via internet banking. Here are the general steps to be performed to carry out the process -
Visit the official website of the bank.
Use accurate credentials to sign into your account.
Choose the relevant option to navigate to the cards section.
Select ‘debit card’ and choose the card for which you want to generate the PIN.
Click the option to generate PIN.
Set up a new 4-digit PIN and re-enter it for confirmation.
An OTP will be sent to your registered mobile number.
Type in the authentication code to complete the process.
Note: Once you successfully create a PIN for your Citibank debit card, you will receive a confirmation message on your registered mobile number.
2. Citibank ATM PIN Generation through Mobile App Banking -
Similar to online banking, mobile banking also offers the convenience of easy access to bank accounts through online mode. To avail of the service, users are required to download and install their respective bank’s application and register their account. Once registered, they must login and start using the services.
To use the mobile banking channel to do your debit card ATM PIN generation, simply follow the standard steps mentioned below -
Log into your account and locate the option to go to the cards section.
Choose the card for which you want to set up a 4-digit PIN.
Select the appropriate option for PIN generation.
Create a new PIN of your choice. For confirmation purposes, re-enter the PIN.
You will receive an authorisation code on your registered mobile number.
Enter the OTP and submit it.
Note: You will get an SMS on your registered mobile number to inform you about the successful set-up of your Citibank debit card ATM PIN.
3. Generate Your Citibank Account ATM PIN through SMS Banking -
SMS banking is a convenient offline channel to fetch your bank account details. To utilise the service, you need to send an SMS to your bank and obtain the desired result within seconds. The process is quite convenient and is available round the clock.
Its worth mentioning that each bank has a different format for sending SMS for each account-related query. If you wish to avail of the Citibank SMS banking service to do your Citibank debit card ATM PIN generation, send a text message to the designated number mentioned by the financial institution.
4. Citibank Debit Card PIN Generation through Phone Banking -
Phone banking is another mode of offline banking. You can simply give a call at the bank’s contact number and proceed with the instructions as prompted on the call.
At first, you will be required to select your language preference and press the keys accordingly. In the same way, you can follow these guidelines to generate your Citibank debit card ATM PIN.
5. Generate Your Citibank Account Debit Card PIN through Via ATMs -
If you wish to do your Citibank debit card ATM PIN generation in person, you can visit your nearest bank ATM. First, insert your debit card into the machine and choose your desired language. You can then move forward according to the on-screen instructions and set up a 4-digit PIN.
Once you successfully change or reset your PIN, a confirmation message will be sent to your registered mobile number.
Let’s now take a look at some of the most frequently asked questions regarding Citibank debit card ATM PIN generation!
Frequently Asked Questions
Q1. How to avail of supplementary debit cards at Citibank?
Ans: To get a supplementary card, you can get in touch with one of the bank representatives in person by visiting your nearest bank branch.
Q2. How to set spending limits for Citibank debit cards?
Ans: You can contact the bank at +971 4 311 4000 to activate and set your spending limits.
Q3. What to do if my Citibank debit card is lost?
Ans: In such circumstances, immediately connect with the bank by dialling +971 4 311 4000.
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