How to File a Dubai Accident Report : Minor & Major Accident

To file a Dubai Police accident report, you can use the Dubai Police app or website. Let’s find out more about filing a Dubai accident report here.

What is a Dubai Accident Report?

The Dubai accident report is a legal document that tells more about the incident — the damage, negative outcomes, or injury. This report is essential to file an insurance claim as insurance providers ask for evidence and documentation.

The main components of a Dubai accident report are —

Basic information like date, location, time, and details about the passengers, witnesses and the drivers involved
An explanation about the accident, the events, the reason behind the accident, any factors that led to the accident, and the visible damages and injuries
Visuals in the form of photographs of the accident scene showing —
- The positions of the vehicles involved
- Important landmarks
- Road conditions
Another important component of a Dubai accident report is the statement of the witnesses about the accident
The details about the police or authority are also important. This includes information like the name and badge number of the responding police officer.

Such details are required if the accident is reported to other agencies or the police.

Importance of the Dubai Accident Report

You can file a Dubai accident report to —

Enable the insurance claim
Help injured individuals
Provide accurate records for legal formalities
Clear the road and prevent further accidents

How to File an Accident Report with Dubai Police?

Here’s what you need to do to file an accident report with Dubai Police —

Evaluate the Situation: After the accident, assess the accident scene and turn off your vehicle’s engine.
- If your car is in the middle of the road, park it at the roadside to avoid disrupting the traffic flow or causing any other accident.
- Turn on the hazard lights and check if all the passengers remain safe.
- Get out of the car and note the damage.
Carry the Mandatory Documents: If there is a road accident, you need to provide the following documents to file a Dubai accident report —
- Emirates ID card
- Vehicle registration card
- Driving licence
- medical insurance card

Important: If you are a non-resident, carry your international driving licence along with your passport and residence visa.

How to Report a Major Accident in Dubai?

If there has been a major road accident that has caused severe car damage or serious injuries, call the emergency number 999 to file a Dubai accident report with the police. Seek ambulance assistance, if required.

Once the police investigate the situation, you and the other affected parties will need to submit the relevant documents for identification. The police will then issue colour code slips to resolve major issues —

Red Slip — The driver is at fault
White Slip — Both parties are innocent or the accused is unclear
Green Slip — The driver is the victim

How to Report a Minor Accident in Dubai?

If you had a minor car accident in Dubai, report it via the Dubai Police App with these steps:

Select ‘Report Traffic Accident’ from the menu.
The app registers your location and asks you to move to a safer spot.
Select the number of vehicles involved.
Enter or scan your vehicle plate and licence number.
Take pictures of the damaged areas. Make sure that the pictures are clear.
Repeat for other vehicles involved.
Enter your mobile number and email to receive the report.

Note: If it's unclear who is at fault, you can call traffic personnel from the app or dial 999. It usually takes about 3 minutes to file your report using the app. The final report is emailed within 24 hours after the police investigation. You can then forward it directly to your car insurance company.

How to Report Accidents in Dubai via ENOC?

Dubai Police, along with Emirates National Oil Company (ENOC) enables motorists to report minor road accidents at ENOC service stations under the ‘On-The-Go’ initiative.

You can file an accident report Dubai at any of the following service stations —

Al Rasheed Street, Al Mizher
Al Khail Road (near Al Barsha Police Station)
Arabian Ranches
Al Khail Road (near Exit 44)

How to File a Dubai Police Report Online?

The Dubai Police Department offers two modes for obtaining a car accident police report online —

Simple Accident Report

This service is for accidents with no injuries and not involving alcohol. It's useful for insurance claims and necessary procedures.

What to Do?

Visit the Dubai Police website at dubaipolice.gov.ae or use their mobile app.
Select ‘Services’ on the homepage. Next, choose ‘Traffic Service’.
Click on ‘View all’ and choose ‘Simple Accident Report’.
Complete the application form with the required details on your smartphone or via the mobile website.
Attach photos of the vehicle damage.
Submit the request.

You can then check the status of your request under 'Application Status' on the website or app.

Reissue Accident Report

With this service, you can get a copy of a car accident report to confirm the vehicle’s involvement in an accident. This report is useful for covering damage costs.

What to Do?

Visit the Dubai Police website (dubaipolice.gov.ae) or use their mobile app.
Select ‘Services; on the homepage and click on ‘Traffic Services’.
Choose ‘View all’ and click on ‘Reissuing Accident Report’.
Click ‘Access Service’ and hit ‘Apply’.
Fill in the application form with these details —
- Emirates ID number
- Driving licence number
- Place where the driving licence was issued
- Valid email ID
Complete the Captcha and click ‘Next’.
On the page for ‘Service Confirmation’, click ‘Next’.
Pay AED 120 (AED 100 for the report and AED 20 for knowledge and innovation fees). This can be done via cash (at service centres and SPS centres), E Dirham, or debit card (Visa/MasterCard).
You will get transaction numbers through SMS and email to follow up on your request.
Receive the certificate and receipt via email.

What Happens After Reporting an Accident with Dubai Police?

After getting the Dubai Police accident report, inform your motor insurance company. Let them know you have the report — they will guide you on the next steps.If your car is damaged, the insurance company may need to send a recovery truck to tow your vehicle. If they don't offer this service, they might provide you with contact details for other recovery trucks.

How to Download Accident Report from Dubai Police's Official Website?

Simply follow the steps listed below to download an accident report from Dubai police,

Visit dubaipolice.gov.ae, which is the official website of the Dubai Police
Go to the Simple Accident Report section and fill in the application
Capture relevant pictures related to the damage to the vehicle
Attach all the pictures and submit your request
A transaction number will be sent to you through SMS or email

If you are using a digital platform, you can -

Install and open the mobile application of the Dubai Police
Login to your portal and move to the Services section
Click on the Follow-up option and type in the transaction/ reference number
At last, submit the request

Knowing how to download accident report from Dubai police website or mobile app comes in handy when accidents and other mishaps take place. Once you submit the request to receive the accident report, an email will be sent to you from the Dubai police. After that, you can simply complete the Dubai police accident report download process. Moreover, if you are looking for how to print a Dubai police accident report, you may find the relevant options on the same page as well.

Dubai Accident Report and Car Insurance Claim

After receiving the accident report, you can contact your car insurance provider for a car insurance claim in Dubai. For serious cases, your insurer will arrange to tow the vehicle after the police have cleared the spot. And even if your insurance provider does not offer tow service, they will probably offer you the contact of towing services. You can also drive the vehicle to the nearest service centre if the vehicle is in a drivable condition.

How to Get a Car Accident Police Report Online in Dubai?

How to Claim Insurance for Car Accident in Dubai

How to File Your Car Insurance Claim in the UAE

FAQ's

In such a situation, report the incident to Dubai Police and get a damage report. The police might be able to identify the perpetrator using the camera surveillance system.

Yes, drivers should report an accident in Dubai even if they end up hitting a small object. You need to call the Dubai Police to get a damage report. Without this report, you cannot get your vehicle repaired.

Reporting an accident via the Dubai Police app takes just a few minutes. However, reporting directly to the police may take longer depending on the situation.

When your car is hit from the front and then rear-ended by another car, you will often receive two different slips. This is typically due to not maintaining a proper distance between vehicles. You'll likely get a red slip for the front collision and a green slip for the rear impact.

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