Insurance House Car Insurance Claim

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Accidents can happen unexpectedly. When faced with an unfortunate collision, understanding the Insurance House car insurance claim process is paramount. This comprehensive guide walks you through the crucial steps, from contacting the police to notifying your insurer and documenting the incident. Discover the essential documents required for claim settlement, common reasons for claim rejection, and valuable tips to ensure a smooth resolution.

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*Above mentioned prices are for Honda City EX 1.5L, 2017 model.
*Above mentioned prices are for Honda City EX 1.5L, 2017 model.

Claim Process of Insurance House Car Insurance in UAE

  • Contact the police - In the unfortunate event of an accident, your immediate action should be to inform the police. Their role involves thoroughly examining both the vehicles involved and the accident site, which is a standard procedure aimed at ensuring a comprehensive investigation. Upon completing this process, both drivers will be provided with either a green or red document containing a concise summary of the accident and contact information for all parties involved. It's crucial to bear in mind that obtaining a police report is a mandatory prerequisite for commencing the Insurance House claim process in Dubai.
  • Notify Your Insurance Company - After you've reported the incident to the police, your following action should involve notifying your insurance company about the occurrence. For a smooth and efficient processing of your claim, it is vital to provide your insurer with comprehensive information regarding the accident.
  • Consider Capturing the Incident with Your Smartphone Camera - Capture real-time images of the damage sustained by your vehicle or any injuries stemming from the accident. This documentation will serve as valuable evidence for your car insurance claim and future reference.
  • Examine Your Motor Insurance Policy - Ensure that you carefully review the details outlined in your car insurance policy when initiating a claim. This step will facilitate your ability to claim the appropriate compensation.

Additionally, take the time to study the policy's terms and conditions to gain a comprehensive understanding of the coverage, benefits, and exclusions. With a prior grasp of your policy's advantages, you can effectively negotiate with your insurer during the claim settlement process.

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List of Documents Required During Insurance House Claim Settlement

For filing your car insurance claim, you will require a set of documents. These documents include:

  • Police Report: It is crucial to have a copy of the police report detailing the incident as it serves as a critical piece of evidence in your claim process.
  • Vehicle Registration Document: Your vehicle's registration documents are essential for verifying ownership and other pertinent details related to your car.
  • Car Modification Certificate (if applicable): If your vehicle has undergone any modifications, ensure you have the appropriate certificates to document these changes.
  • Driving License: Your valid driver's license will be required as part of the Insurance House claim process to verify your eligibility for coverage.

Both parties involved in the insurance policy, the policyholder and the insured driver, will need to complete a claim form provided by their respective insurance companies. This form is a crucial step in the claims process, allowing you to provide detailed information about the incident, supporting documentation, and other necessary particulars to facilitate the processing of your claim. It's essential to complete this form accurately and promptly to ensure a smooth and efficient resolution of your car insurance claim.

How to File An Insurance House Car Insurance Claim?

To initiate your car insurance claim, kindly follow the steps outlined below:

In the event of Accidental Claims:

  • Maintain your composure and stay calm throughout the situation.
  • If feasible, move your vehicle to a safe location away from traffic.
  • Use warning signals to alert other motorists to the accident scene.
  • Even for minor accidents, it's advisable to contact the police for proper documentation.
  • For towing or any necessary assistance, reach out to your insurance provider via their emergency helpline number.

When Registering Your Claim, Ensure You Have:

  • The original copy of the police report which is essential for claim processing.
  • A valid UAE driving license is a requirement for both drivers involved in the accident.
  • The vehicle registration copy to verify ownership and vehicle details.

These steps will help you effectively navigate the insurance house claim process, ensuring a prompt and efficient resolution.

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How To Make an Insurance House Reimbursement Car Insurance Claim?

Initiating an Insurance House Car Insurance Claim Following an Accident:

  • Promptly contact your insurance provider following the accident to report the damages.
  • Notify the police about the incident and secure a First Information Report (FIR).
  • Document essential information in the FIR, including vehicle details, driver information, and witness accounts.
  • Initiate a claim with your insurer and request the assignment of a surveyor to assess the damage comprehensively.

Common Insurance House Car Insurance Claim Rejection Reasons?

Here are the most common reasons for car insurance claim rejections. From making false claims and having expired coverage to breaching motor vehicle regulations and failing to disclose car modifications, understanding these factors is crucial to ensuring your insurance claims are processed smoothly and without obstacles.

Making false claims

Making untrue statements when filing a car insurance claim can result in serious repercussions. Suppose your insurer detects that you've provided inaccurate information. In that case, your claim may be denied, and you could potentially face legal penalties.

Expired insurance coverage

Before attempting to make a claim, policyholders should verify the status of their insurance policies to ensure they are not expired or inactive. Insurance companies will not approve claims for vehicle damage if the policy has expired or lapsed.

Breaching motor vehicle regulations

In accordance with the Motor Vehicles Act, everyone needs to adhere to specific rules and regulations to promote road safety. Car insurance policies complement these regulations and are designed to work in conjunction with them. Violating these regulations increases the risk of accidents, which can ultimately raise the insurer's liability. Therefore, any violation of these laws will result in the denial of a car insurance claim.

Failure to disclose car modifications

Individuals may choose to make modifications to their vehicles to enhance performance or aesthetics. Some alterations, such as safety upgrades, can potentially reduce their insurance premiums, while others may increase them. Nevertheless, car owners are required to inform their insurance providers about these modifications to ensure that their policies are updated accordingly. Failure to do so may give insurers the right to deny claims on the basis of undisclosed changes.

Failure to adhere to the claims process

In the unfortunate event of an accident or collision, it is essential for a policyholder to promptly notify their insurance company to address the incident and any resulting damages. Each insurance company has established a specific claims process and provides a predefined deadline for filing a claim and submitting the necessary documentation as evidence. If a policyholder exceeds this predetermined time frame, the insurance company has the authority to reject the claim application.

Black Points in Dubai

Consider the following guidelines to minimize the risk of your car insurance claim being denied:

  • Renew policies promptly - Each car insurance policy includes an expiration date, so it's prudent for policyholders to renew their coverage within the specified timeframe. Insurance providers will deny claims made against expired policies.
  • Submit all required documents to the insurance company - The claim settlement process begins once insurance companies receive the necessary documents. Consequently, car owners must diligently furnish all required documents to the insurer when filing a claim as evidence to secure approval.
  • Carefully examine the terms and conditions of your insurance policy - Every policyholder should meticulously scrutinize the terms and conditions of their car insurance policy. This will provide them with insights into the potential reasons for claim rejection.
  • Maintain evidence of damage - When you file a claim for accidental damages or injuries, the insurance provider dispatches an authorized claims adjuster to evaluate the damage's authenticity. Nevertheless, it's advisable to take photographs of both your damaged vehicle and any third-party vehicles involved in the accident to simplify the process.
  • Notify your insurer before repairing your vehicle - In the event of an accident requiring repairs or replacements, inform your insurance company promptly. Following the claims process, the insurer will inspect the damaged vehicle at the accident site. Sending your vehicle to a repair garage before this assessment may lead to the rejection of your claim application.

By avoiding these common grounds for insurance claim rejection and taking preemptive measures, you can reduce the likelihood of your motor insurance claims being denied by your insurance provider.

Insurance House Car Insurance Contact Details?

For quick access to Insurance House Car Insurance in Abu Dhabi, UAE Head Office, Here are the contact details for Car Insurance:

  • Address: Finance House Building, Zayed 1st Street, Khalidiya Area, P.O.Box: 129921, Abu Dhabi, U.A.E
  • Call Center Number: 600 511112
  • Fax: +971 2 493 4400
Q1. What should you do immediately after a car accident in the UAE?

Ans: Contact the police to report the accident, and ensure you obtain a First Information Report (FIR).

Q2. When should you notify your insurance company about the accident?

Ans: After reporting the incident to the police, promptly inform your insurance company and provide comprehensive accident details.

Q3. What documents are required to initiate an Insurance House Car Insurance claim in the UAE?

Ans: Essential documents include the police report, vehicle registration document, car modification certificates (if applicable), and a valid UAE driving license.

Q4. Why is it advisable to capture images of the accident scene and damage with a smartphone camera?

Ans: Photographs serve as valuable evidence for your car insurance claim and help expedite the process.

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