How to Block & Unblock Dubai Islamic Bank Credit Cards In UAE

How to Block Dubai Islamic Bank Credit Cards?

Here is how to block Dubai Islamic Bank credit card through multiple online and offline channels —

Via Internet Banking

1. Visit the official website of DIB
2. Sign into your account with the correct credentials
3. Tap on ‘Relationship Summary’
4. From the cards section, choose the card(s) you want to block
5. Click on the ‘Card Blocking’ option
6. Choose a reason for blocking the card and further request card replacement if required
7. Review the provided details and choose your security question & answer
8. Confirm to block your card

Via Mobile Banking

1. Install the bank’s app and register your account
2. Log in with your username and password
3. Move to the ‘credit cards’ section
4. Choose the card you wish to block
5. Click ‘Manage Card’
6. Hit the ‘Block Card’ option

Via WhatsApp Banking

1. Register your account on WhatsApp
2. Follow the on-screen prompts
3. Choose option 8, i.e., Card Block and Replacement

Via Phone Banking

1. Dial 046092222 from your registered mobile number
2. Speak  ‘I lost my card’ after being connected to the virtual assistant
3. Alternatively, choose the 3rd option from the IVR main menu

How to Unblock Dubai Islamic Bank Credit Cards?

Here’s how to unblock Dubai Islamic Bank credit cards in the UAE —

Via Internet Banking

1. Go to the DIB’s official website
2. Type in your username and password to sign in
3. Choose the ‘Relationship Summary’ option
4. From the cards section, select the card you want to unblock
5. Choose the relevant option to unblock your card
6. Follow the on-screen prompts and confirm

Via Mobile Banking

1. Install the DIB app on your device and complete the registration
2. Log in using the accurate credentials
3. Navigate to the credit cards section
4. From the list, select the card you want to unblock
5. Proceed with the instructions displayed on the screen

Via WhatsApp Banking

1. Register your account on WhatsApp
2. Follow the on-screen prompts and choose the correct option for unblocking your card

Via Phone Banking

1. Dial 046092222 from your registered mobile number
2. Say the valid prompt to the virtual assistant
3. Follow the on-call instructions

How to reactivate your Dubai Islamic Bank (DIB) credit card?

You can use the net banking facility as well as the mobile banking app of Dubai Islamic Bank to reactivate your credit card. You can log in to the mobile app using the login credentials and select the ‘Card holder’ option to complete the same.

Customer Care Helpline Number & Mail for Dubai Islamic Bank Credit Cards in UAE

For any issues regarding the blocking or unblocking of your DIB credit card, contact us at 042472904. Alternatively, reach out to us and drop your query at communication@policybazaar.ae.

You can also connect with the bank via call or head to your nearest DIB branch in person.

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