How to Block & Unblock Dubai Islamic Bank Credit Cards In UAE

Losing or misplacing your DIB credit card poses severe risks, so it’s essential to take immediate action and act responsibly and block Dubai Islamic Bank's credit card immediately. Doing this not only prevents you from fraudulent transactions but also gives you peace of mind.In this guide, we’ve ...read more

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How to Block Dubai Islamic Bank Credit Card?

There are several ways to block your Dubai Islamic Bank credit card. We have listed the following methods for your assistance:

Online Banking

Log in with your username and password on the official site of DIB (https://online.dib.ae)
Go to Relationship summary
In the card section, select the credit card you want to block
Click on the card-blocking option
Enter your card number and reason for blocking (select card replacement if needed)
Proceed with security questions and answers
Click on confirm to complete the process. Your card is now blocked.

Mobile Banking

Download the DIB app and log in with your details
Go to the credit card section
Select the credit card you want to block
Tap on the Manage card option
Click on Block card, and the process is complete

Phone Banking

Call 04-609 2222 from your registered mobile number
Once you are connected to the visual assistance say, “I lost my card,”
Follow the prompts and select the 3rd option from the IVR main menu

WhatsApp Banking

Open your WhatsApp banking on your mobile phone
Click on the main menu
Select the 8th option, “Card Block and Replacement”
Verify it by entering the OPT
Your card will be blocked instantly

DIB WhatsApp Banking

With DIB WhatsApp Banking, you can enjoy unlimited perks and benefits. If you are not registered with WhatsApp Banking, follow the steps below:

Add +97146092222 to your contact list
Text ‘Hi’ using your registered mobile number with DIB
Click on the WhatsApp icon or scan the QR Code
You will get a welcome text
Hit the ‘Subscribe’ button
Provide your CIF number/account number/last 6 digits of your credit card number
Enter OPT, and it’s done

How to Unblock Dubai Islamic Bank Credit Cards in the UAE?

Through the following ways, you can unblock your blocked DIB credit card:

Phone Banking

Make a call on +971 4 604 9999
Request to unblock your credit card to the virtual customer support executive
Follow the further instructions provided

Visiting the Bank’s Branch

Visit the Dubai Islamic Bank branch near your residence
Request to unblock your credit card in person
The branch staff will provide further guidance

Note: The bank also allows its customers to unblock their credit card through mobile and internet banking. For this, get the assistance from the Dubai Islamic Bank.

How to reactivate your Dubai Islamic Bank (DIB) credit card?

You can use the net banking facility as well as the mobile banking app of Dubai Islamic Bank to reactivate your credit card. You can log in to the mobile app using the login credentials and select the ‘Card holder’ option to complete the same.

Customer Care Helpline Number & Mail for Dubai Islamic Bank Credit Cards in UAE

For any issues regarding the blocking or unblocking of your DIB credit card, contact us at 042472904. Alternatively, reach out to us and drop your query at communication@policybazaar.ae.

You can also connect with the bank via call or head to your nearest DIB branch in person.

How to Enhance the Security of Your DIB Credit Card?

In today’s time, where the fraudulent activities are at their peak, it’s crucial to secure your Dubai Islamic Bank credit card using the following essential tips:

Don’t reply to any email asking for your details, such as account number, credit card number, PIN, password, etc
Change your credit card password on a regular basis
Make sure to create tough passwords that cannot be hacked or guessed by the fraudsters
Don’t leave your written PIN or password anywhere
If you receive any suspicious email, notify the bank immediately and forward it to contactus@dib.ae and then delete the email