How to Block & Unblock Emirates Islamic Credit Cards

Emirates Islamic Bank is a well-established financial institution in the UAE offering an array of credit cards to meet the diverse financial needs of its customers. Whether earning rewards points on purchases, enjoying exclusive discounts and offers, or getting access to a range of travel benefits, Emirates Islamic Bank's credit cards offer something for everyone. 

However, sometimes you may need to block your credit card for various reasons such as suspicious activity, security concerns, or more. Emirates Islamic Bank has an efficient process for blocking and unblocking credit cards, ensuring the safety and security of its customers' funds and financial information.

Why Block Emirates Islamic Bank Credit Card?

Blocking your Emirates Islamic Bank credit card can prevent any unauthorised usage of the card and ensure that your funds are safe. Some of the reasons why you may want to block your Emirates Islamic Bank credit card include the following:

• If you notice any unusual or suspicious transactions on your card and want to prevent further unapproved usage
• In case you suspect your card has been lost or stolen and don't want anyone else to use it
• If your card's secret PIN code is no longer confidential and you cannot change it

Ways to Block Emirates Islamic Bank Credit Card 

You can block your Emirates Islamic Bank credit card using any of the following methods – 

• Emirates Islamic Mobile Banking App
• Emirates Islamic Online Banking Portal
• Emirates Islamic WhatsApp Platform
• Customer Care
• Visiting Emirates Islamic Bank Branch

Let’s take a look at the detailed steps to be followed for each platform – 

Blocking Emirates Islamic Bank Credit Card via Mobile Banking Application

Considering the dependence on online platforms and mobiles, Emirates Islamic Bank provides the facility of mobile banking to its customers. You can block your Emirates Islamic Bank credit card in a matter of minutes without any hassles with its mobile banking application. 

Follow the steps given – 

• Download the Emirates Islamic mobile banking application on your device. The application is available on the App Store, Google Play, and App Gallery.
• Log into the platform using your fingerprint or credentials. It is to be noted that the username and password for online and mobile banking remain the same.
• After signing into your account, locate the section of 'Credit Cards'.
• Navigate to the 'Block Credit Cards' option and click it.
• Your card will be temporarily blocked - you can re-use it after unblocking it.

Blocking Emirates Islamic Bank Credit Card via Online Banking Application

With the help of the Emirates Islamic online banking portal, you can access your card and account round the clock from anywhere. Follow the steps below to block your Emirates Islamic Bank credit card using the online banking platform –

• Visit the official website of Emirates Islamic Bank.
• Navigate to the ‘Login’ option on the home page.
• Use the credentials to sign into your account and go to the ‘Credit Cards’ section.
• Locate the ‘Block Card’ option and select it to have your card blocked.

Blocking Emirates Islamic Bank Credit Card via WhatsApp Portal

Emirates Islamic Bank WhatsApp channel is quite convenient and secure to use. You can perform basic banking functions on the go, including blocking your Emirates Islamic credit card. Listed below are the steps to be followed to access the blocking service through WhatsApp – 

• Add Emirates Islamic number 600 599995 to your phone.
• Start a new conversation on WhatsApp.
• Type ‘Block XXXX’ where ‘XXXX’ are the last four digits of your credit number.
• Your card would be blocked temporarily. 

Blocking Emirates Islamic Bank Credit Card via Customer Care

Call Emirates Islamic customer care on 600 599995 and speak to an agent. The concerned agent will guide you and help you to block your Emirates Islamic credit card instantly.

Blocking Emirates Islamic Bank Credit Card via Physical Branch

As an alternative to the above-stated modes, you can visit your Emirates Islamic nearest branch during business hours and submit the request to block your Emirates Islamic Bank credit card. The concerned representative will instantly help you and block your card on your behalf.

Note: To permanently block your Emirates Islamic Bank credit card, you can use the mobile banking application, online banking portal, or connect with customer care. However, remember that once your Emirates Islamic Bank credit card is permanently blocked, you cannot unblock it in the future. 

Ways to Unblock Emirates Islamic Bank Credit Card

Once you have blocked your Emirates Islamic credit card, you can unblock it using online and offline methods to start using it again. Listed below are the channels through which you can unblock your Emirates Islamic Bank credit card. 

Unblocking Emirates Islamic Bank Credit Card via Mobile Banking Application

• Download the Emirates Islamic Banking mobile application. 
• Use the login credentials to log into your account.
• Go to the 'Credit Cards' section and select the 'Unblock Credit Card' option.
• You can now start using your Emirates Islamic Bank credit card.

Unblocking Emirates Islamic Bank Credit Card via Online Banking

• Go to the official website of Emirates Islamic Bank.
• Sign into your account using username and password or by fingerprint feature.
• Navigate to the 'Unblock Credit Cards section and locate the 'Unblock Credit Card' feature.
• Select it to have your card unblocked.

Unblocking Emirates Islamic Bank Credit Card via WhatsApp Portal

• Start the WhatsApp conversation on 600 599995.
• Type 'Unblock XXXX', where XXXX is the last four digits of your Emirates Islamic Bank credit card, and send it.
• Your Emirates Islamic Bank credit card would be unblocked, and now you can use it for future transactions.

Unblocking Emirates Islamic Bank Credit Card via Customer Care

If you are unable to access any of the stated online channels, you can also call on 600 599995 and reach out to an agent. Once you are connected, you can request them to unblock your Emirates Islamic Bank credit card instantly.

Unblocking Emirates Islamic Bank Credit Card via Physical Branch

You can also visit your nearest Emirates Islamic Bank branch and speak to the concerned customer representative to seek their help in unblocking your Emirates Islamic Bank credit card.

How to Safeguard your Emirates Islamic Bank Credit Card Details?

Remember the following points to avoid Emirates Islamic bank credit card fraud – 

• Make sure to keep your card in a safe place, like a locked drawer or wallet, to prevent theft or loss.
• It is advisable to use the unique secret PIN code for your credit card and never write it down or share them with anyone.
• Be cautious when using public Wi-Fi networks, as they are not secure and can easily be hacked.
• To provide additional security, use antivirus software and keep your operating system and browser up to date. This can help prevent hackers from accessing your personal and financial information.
• You should regularly check your credit card statements for unauthorised and suspicious transactions.
• Make sure to use secure websites for online transactions. It is recommended to look for the 'https' in the website address and the lock icon in the address bar.
• Try not to give your credit card to someone else to make a purchase. If you need to hand it over, make sure that you are always with your card.
• It is always preferable to issue supplementary cards for your family or dependents and keep the primary card with yourself. A notable advantage of a supplementary card is that you can control card usage such as credit limit and more.
• Be wary of emails or phone calls that ask for your credit card information, as these could be phishing scams.

What Should You Do If Your Emirates Islamic Credit Card is Lost or Stolen?

Follow these steps in case your Emirates Islamic Bank credit card is lost or stolen – 

• The first step is to notify the Emirates Islamic Bank about the incident as soon as possible. The lender will block your card and initiate the replacement request.
• Check your credit account online or over the phone if there have been any unauthorised transactions.
• If there are any fraudulent transactions, report to the police about the same right away.
• Consider placing a credit freeze on your credit report to prevent anyone from opening new accounts or getting credit in your name.
• The bank and police will investigate the case further and provide you with the details.
• Make sure to keep a record of who you spoke to, what was said, and other related details as this can help you refer back to the information later.

Frequently Asked Questions (FAQs)