How to Block & Unblock Standard Chartered Credit Cards?

Standard Chartered, a prominent name in the global banking sector, is one of the most popular financial institutions in the UAE. The bank started its journey here with a branch in Sharjah, and since then, it has expanded rapidly to other parts of the country. As a result, credit cards from Standard Chartered bank are among the most intriguing options available.

With membership privileges, cash back, value back, rewards programmes, and other perks, SCB offers a vast range of credit cards. Several of the most popular Standard Chartered credit cards include:

• Standard Chartered Visa Infinite Credit Card
• Standard Chartered Shukran Titanium Credit Card
• Standard Chartered Platinum Credit Card
• Standard Chartered Manhattan Platinum Credit Card

Several things can be done with Standard Chartered credit cards. However, you must block your credit card if it is lost or stolen. To report and block credit cards, each bank has a unique system. Keep reading to learn more about the same from Standard Chartered.

Ways to Block Standard Chartered Credit Card

You can block your Standard Chartered credit card by choosing any of the following:

• Mobile App
• Online Banking
• Customer Care
• Branch Visit

How to Block Standard Chartered Credit Cards?

Here is a detailed process of Standard Chartered Credit Card block online –

1. Mobile App

• Enter your username and password to log into your SC Mobile UAE app account.
• Select “Help and Services” from the menu.
• Select "Report Lost/ Stolen Card" from the dropdown menu.
• Specify why you want to report your card.
• Choose the card you want to block.
• Confirm that the information is correct.
• Click "View Status" to see the status of your request.

2. Online Banking

• Visit the Standard Chartered Bank website in the UAE at https://www.sc.com.
• There is a log-in option in the top right corner.
• Enter the required information, such as your username and password, to log into your account.
• Choose “Help and Services” from the main menu.
• Next, select "Report Lost/ Stolen Card."
• Provide a reason for blocking your credit card.
• Choose the card you wish to block 
• Confirm the details and submit the request.

3. Customer Care

The Standard Chartered credit card can be blocked at the cardholder's request by calling the customer service helpline. The Standard Chartered Banks' UAE customer service number is 600 5222 88. Call +971 600 5222 88 if you need to block your credit card while you are out of the country.

4. Branch Visit

To block your credit card in UAE offline, you must visit the nearby Standard Chartered Bank office and fill out a form.

Carrying necessary paperwork like a loss or theft report is always recommended.

Using a Standard Chartered Credit Card While Travelling: How to Block It?

While abroad, you can call country-specific phone lines to block your Standard Chartered Credit Card. Visit their official website to find out Standard Chartered country-specific numbers.

How to Unblock Standard Chartered Credit Cards Online?

You must block a credit card in UAE if you see dubious activity on your credit card statement or if it has been lost, stolen, or damaged. However, this could be a temporary, revocable action. You can unlock your SC credit card once the problem has been resolved.

To have your card unblocked, call Standard Chartered Bank's customer service line at (+971 600 5222 88).

Standard Chartered credit card unblocking online is possible by logging into your mobile app or online banking, as indicated above. To undo the action, repeat the previous steps by going to your credit card page and selecting the blocked card.

Reactivating Your Standard Chartered Credit Card

You can follow either of the procedures listed below to reactivate the credit card account temporarily suspended or blocked.

You can call Standard Chartered bank's customer service to get assistance with this issue or submit a request for credit card reactivation via the company's official email, in which you must include all necessary information such as your name, card number, registered email address, phone number, etc.

Tips to Prevent Fraudulent Activities on Your Credit Card

• Keep your credit card PIN to yourself at all times.
• Avoid storing credit card information online.
• Strictly use HTTPS-secured websites to make online purchases.
• Check the customer's receipt copy to ensure you are charged the correct amount.
• Never travel with all of your credit cards.
• Install legitimate antivirus and anti-phishing software on your computer and mobile device.
• Never make use of the same PIN across different credit cards.

FAQ's