One of the most internationally reputed banking institutions, Standard Chartered Bank offers various banking products that encourage investment, trade, and wealth creation across Asia, Africa, and the Middle East. The bank has been in the UAE since 1958 when it opened its first branch in Sharjah, and currently offers excellent services and solutions for conventional, priority, corporate, and international banking.
The bank is known to provide rewards-loaded credit cards, namely -
If you already own one of these Standard Chartered Bank credit cards or plan to secure one but have some queries related to it, read through the article below and find all the necessary details regarding Standard Chartered Bank credit card customer care.
If you need immediate assistance or have a query answered, you can connect with the bank using these Standard Chartered Bank credit card customer care numbers -
Banking Type |
Domestic Number |
International Number |
---|---|---|
Personal Banking |
600 5222 88 (24-hour helpline number) |
+971 600 5222 88 (24-hour helpline number) |
Priority Banking |
800 4949 (24-hour helpline number) |
+971 4 403 9639 (24-hour helpline number) |
Commercial Banking or Corporate and Institutional Banking |
600 548 282 |
+971 4 509 6464 |
For any queries related to your Standard Chartered Bank credit card, you can use any of the following ways to have them addressed -
Top UAE Banks Credit Card Customer Care Number |
Listed below are the Standard Chartered Bank credit card customer care’s international helpline numbers -
Banking Type |
International Number |
---|---|
Personal Banking |
+971 600 5222 88 (24-hour helpline number) |
Priority Banking |
+971 4 403 9639 (24-hour helpline number) |
Commercial Banking or Corporate and Institutional Banking |
+971 4 509 6464 |
If you have any complaint, feedback, or query about a credit card, you can also connect with the designated executive of the bank via email on the bank’s Secured Mailbox Service using your online banking details.
For corporate banking customers, the Standard Charted Bank credit card customer care email ID is straight2bank.ae@sc.com.
Given below are the Standard Chartered Bank’s nodal offices' contact details -
Branch Name |
Address |
---|---|
Dubai |
Emirates Business Park, Building No. 3, Opposite Dubai Internet City |
Jebel Ali Branch |
The Galleries Building in Downtown Jebel Ali |
Sharjah Branch |
Shop No. 1 and 2, Belrasheed Building Buhaira Cornish, Al Sour Area |
Abu Dhabi |
Prestige Tower, Ground Floor, W-10/C-10 Khalidiya, Abu Dhabi, UAE |
Al Ain Branch |
Zayed Bin Sultan Street |
If you have any grievances regarding any of the credit card services, you can connect with the bank via Standard Chartered Bank credit card customer care numbers or write to https://www.sc.com/ae/personal/reachus/.
In case you are a priority banking customer and have any queries related to credit cards, you can dial 800 4949 anytime.
You can visit the bank’s branches from 8:00 AM to 5:00 PM on any day of the week between Monday and Saturday. Keep in mind that the bank remains closed on Sundays.
Yes, you can connect with Standard Chartered Bank credit card customer care executives via video chat, audio chat, and text chat.