Emirates NBD is a pioneer in revolutionising the UAE banking landscape with its innovative, customer-centric approach. As part of its comprehensive suite of financial products and services, Emirates NBD offers an impressive array of credit cards tailored to cater to its customers' diverse needs and preferences. ...read more
Emirates NBD credit cards come loaded with a multitude of rewards and offers, providing cardholders with numerous opportunities to earn and redeem points and enjoy exclusive perks.
Among the many Emirates NBD credit card rewards programs, Upoints stands out as a particularly rewarding and versatile loyalty program. This article aims to provide a deep dive into Upoints, covering the various benefits associated with the program and offering insights into how to make the most of your Emirates NBD credit card experience.
We have divided the article into three sections - Earning, Redeeming, and Tracking of Upoints to help you better understand the Emirates NBD credit card rewards programme.
Top Emirates NBD Credit Card Reward Points – Upoints
Upoints make for one of the rewards loyalty programmes with Emirates NBD credit cards. These points are only available for the Emirates NBD U by Emaar credit card, including visa family, visa signature, and visa infinite. By swiping your card for retail purchases or payments, you can instantly earn and redeem the Upoints.
Upoints by Emirates NBD allows you to earn and accumulate points on your everyday spending, which can then be redeemed for a wide array of rewards and benefits.
The general features of Emirates NBD credit cards rewards- Upoints are given below:
The first and foremost step of earning Upoints on your Emirates NBD credit card is to get your card activated.
You can earn Upoints on a variety of transactions, like retail purchases, dining, entertainment, travel, staycation, and more. Depending on the type of your Emirates NBD U by Emaar credit card, the number of Upoints earned will vary.
Upoints can be redeemed for numerous awards such as airline tickets, shopping vouchers, hotel stays and other services. Additionally, you can also redeem reward points directly at partner outlets, making it a seamless and convenient experience.
Emirates NBD has partnered with a vast network of merchants and service providers across various sectors to ensure that Upoints can be earned and redeemed at a multitude of locations. This extensive network allows you to enjoy diverse offers and benefits catering to your specific needs and preferences.
Upoints come with a validity period, after which they cannot be redeemed. It is important to keep track of the Upoints and their expiry dates.
It is to be noted that only retail spends are eligible for Upoints. Transactions that do not qualify for earning Upoints include cash advances, balance transfers, fees and charges related to the card account (such as late payment fees, finance charges) or any fees associated with the program registration (including renewal fees), dial-a-cheque, credit vouchers, internal calculations, foreign currency purchases, transactions at exchange houses, utility bill payments made via the bank's Online Banking or other payment channels provided by the bank, purchases of savings certificates, bonds, and other debt instruments, and transactions deemed by the bank as disputed, erroneous, unauthorized, illegal, or fraudulent. While Upoints will be awarded for original transactions converted to Instalment Payment Plans (IPP), interest and/or processing fees for converting transactions to IPP are not eligible for earning Upoints.
In case your Emirates NBD credit card is lost, your valid Upoints will be transferred to your new Emirates NBD credit card.
As per your Emirates NBD credit card, you can earn the Upoints on domestic & international transactions, Emaar group, Emaar hospitality, and Emaar entertainment as given below –
Type of Spend
U by Emaar Family Credit Card (Upoints per AED 100)
U by Emaar Signature Credit Card (Upoints per AED 100)
U by Emaar Infinite Credit Card (Upoints per AED 100)
Domestic and international (base earning rate)
10 Upoints
12.5 Upoints
15 Upoints
For all Emaar spends (excluding Emaar hospitality group and entertainment)
50 Upoints
62.5 Upoints
75 Upoints
Emaar hospitality*
55 Upoints
68.75 Upoints
82.5 Upoints
Emaar entertainment**
52.5 Upoints
65.625 Upoints
78.75 Upoints
*Emaar Hospitality in the UAE is renowned for its luxurious and distinctive hotels, resorts, and serviced residences. With an emphasis on innovation, design, and service excellence, Emaar Hospitality has become a sought-after destination for both leisure and business travellers. The impressive portfolio includes internationally acclaimed brands such as Address Hotels + Resorts, Vida Hotels and Resorts, Al Alamein Hotel, and more.
**Emaar Entertainment (LLC) is a premier operator, overseeing a remarkable collection of attractions and unparalleled experiences designed to delight, enrich, and inspire joy for everyone. Emaar Entertainment has solidified its position as the foremost provider of diverse entertainment destinations in the UAE by offering a vast range of captivating attractions that bring joy to millions of visitors. Some major destinations include - Reel Cinemas, Dubai Aquarium & Underwater Zoo, Dubai Opera, Dubai Ice Rink, Kidzania, and more.
Interpreting Upoints on Each Emirates NBD Credit Card
As mentioned earlier, you can earn Upoints on Emirates NBD U with Emaar credit cards. We have curated the list of Upoints that can be earned as per your Emirates NBD credit card -
Terms and Conditions Associated with Earning Emirates NBD Credit Card Rewards – Upoints
Prior to applying for the Emirates NBD credit card, it is essential to look for the terms and conditions associated with the Emirates NBD credit card rewards programme.
Listed below are the prominent terms and conditions for earning Upoints:
You will start accumulating Upoints on your card only after the card has been activated. All valid card charges are eligible to earn Upoints according to the terms provided.
Upoints earned, including those from valid charges, are posted on the card account statement during the statement cycle.
The bank reserves the right to modify the list of ineligible earnings and transactions at its discretion from time to time. The bank's decision regarding eligible earnings is final and conclusive.
All cards are designed for personal use in conducting retail transactions. Using a card for commercial transactions will not qualify you for the Upoints.
Any applicable introductory offer on the Emirates NBD credit card is extended to new cardholders and awarded in two parts – the 'Joining Bonus' is given upon the full payment of any applicable fees upon a cardholder's enrolment in the program. The 'Spend Bonus,' if applicable, is awarded on the credit card after achieving the set spending threshold within the specified time frame.
The joining bonus is only available for the primary card, not supplemental cards. However, the spend bonus applies to retail spending on both primary and supplemental cards.
Joining Upoints will be credited to the Account within four to six weeks of receiving the full payment of any applicable fees.
You will receive the Spend Bonus after completing the spending period and meeting your qualified spending threshold.
All Upoints earned for valid charges on supplementary cards will be transferred to the U By Emaar member account number of the primary cardholder.
The maximum Upoints that can be earned in a single billing cycle are capped. The cap on Upoints earned is based on the specified product limit as given below:
U By Emaar Family: 100,000 Upoints (100,000 Upoints divided equally across 12 months – with monthly caps).
U By Emaar Signature: 200,000 Upoints (200,000 Upoints divided equally across 12 months – with monthly caps)
U By Emaar Infinite: 1,000,000 Upoints (1 million Upoints divided equally across 12 months – with monthly caps)
How to Redeem Emirates NBD Credit Card Rewards?
With a plethora of perks and benefits on offer, it's crucial to understand the redemption process to fully maximise your Emirates NBD credit card experience.
As a cardholder, you can redeem your Emirates NBD credit card rewards – Upoints – on the spot at any participating merchant within the Emaar Mall Group, Emaar Hospitality Group, Emaar Entertainment Group, or another Emaar-associated establishment. It is to be noted that your Upoints will be converted at a rate of 10 Upoints for every AED 1 during the redemption process. Simply put, 10 Upoints = AED 1.
In addition, you can redeem your Upoints in UAE at approximately more than 2,500 stores across your favourite brands.
Step- By –Step Guide to Redeem Emirates NBD Credit Card Rewards
Follow the given steps to redeem your Upoints –
During your purchase using the card, notify the cashier of your intention to redeem your Upoints.
Specify the number of points you wish to redeem and proceed with the transaction.
Upon completion, the transaction slip will provide a summary of the points you have successfully redeemed.
Where You Can Redeem Your Emirates NBD Credit Card Rewards – Upoints?
As mentioned before, you can redeem Upoints at various participating merchants. Given below are the Emaar entities where you can redeem your Upoints instantly -
Emaar Malls
The Dubai Mall
The Marina Mall
The Dubai Hills Mall
Emaar Hospitality Group
Address Dubai Mall
Address Downtown
Address Montgomerie
Address Boulevard
Address Dubai Marina
Sean Connolly at Dubai Opera
Armani Hotel (restaurants only)
Atmosphere, Burj Khalifa
Rove Hotels
Arabian Ranches Golf Club
Vida Downtown
Palace Downtown
Manzil Downtown
Dubai Polo & Equestrian Club
Emaar Entertainment Group
Kidzania
Dubai Ice Rink
Reel Cinemas
VR Park
Dubai Underwater Zoo and Aquarium
Dig it
Emaar Communities
The Meadows Souk
The Springs Souk
The Greens Souk
The Ranches Souk
Arabian Ranches Village
Other Entities
Burj Khalifa – At The Top
Pier 7
Dubai Opera
Terms and Conditions Associated with Redemption of Emirates NBD Credit Card Rewards – Upoints
Some general terms and conditions associated with the redemption of Upoints are given below –
You can redeem your accrued Upoints instantly through Loyalty Partners by using your card at the Point of Sale terminals within the Emaar ecosystem at participating partner locations, as listed on the bank's website and in the features and benefits booklet found in the welcome pack.
To be eligible for receiving Upoints, you must not have delinquent accounts or any account blocks. Upoints will not be retroactively credited if an account is restored to normal after being delinquent.
You can redeem your Upoints 24 hours after the transaction date.
Upoints hold no cash value and cannot be exchanged for money.
All aspects of Upoints, including earning, usage, and redemption, are governed by the U By Emaar Terms and Conditions.
How to Keep Track of Your Emirates NBD Credit Card Rewards?
You can track your Emirates NBD credit card rewards via any of the following channels –
Via Mobile Banking
Log into the mobile banking portal.
Tap the three-line menu icon in the top left corner of the app, and choose 'Credit Cards.'
To check your current rewards, click on 'Rewards Points.'
To view your rewards history, click on 'Rewards Statement.'
Via Online Banking
Sign into your online banking portal.
Click on 'My Finances' and select 'Cards.'
Locate the card you want to view and click on 'Card Details.'
Under 'My Rewards Summary,' scroll down to see all your current rewards.
To view your rewards history, click on 'Rewards Statement.'
Via Phone Banking
As an alternative to online methods, you can reach out to customer care at +971 600 54 0000 and say 'track my rewards' when prompted.
How to Apply for Emirates NBD Credit Cards?
You can apply for an Emirates NBD credit card via Policybazaar UAE online platform. Policybazaar.ae offers several ranges of benefits to its customers. First and foremost, our platform helps you compare and choose from a variety of Emirates NBD credit card options so that you find the card that best suits your financial requirements and lifestyle. You can also avail of exclusive offers and promotions on selected cards, such as bonus Upoints, and more.
Apart from the rewards, Policybazaar.ae also provides a convenient and hassle-free application process, with dedicated customer support available to assist with any queries or concerns.
Listed below are the steps for applying for an Emirates NBD credit card via Policybazaar.ae online platform:
On policybazaar.ae, locate the credit cards section on the homepage.
Key in the details on the lead form with your personal details, including your nationality, monthly salary, residence, and more.
Upon submission of the form, you will be directed to the ‘Credit Cards Quotes’ page, where you can explore, compare, and apply for a suitable credit card.
To get the list of available Emirates NBD credit cards, use the filter option and select the bank.
You can get the comprehensive features, benefits, and offers of each credit card.
Hit the ‘Apply’ button to apply for the credit card and follow the prompted steps.
Frequently Asked Questions
Q1. How long will Upoints on my Emirates NBD credit card be valid?
Ans: The validity of Upoints will vary as per your Emirates NBD credit card and the terms & conditions associated with it.
Q2. What types of transactions for Emirates NBD credit card rewards – Upoints are eligible?
Ans: For Upoints, only retail transactions are eligible. Transactions like the debt on your card, bank fees & charges, balance transfers, cash advances, and 0% instalment plans (excluding the 0% instalment payment plan on transactions done with merchants at Emaar entities) do not qualify for the Upoints programme.
Q3. On which Emirates NBD credit card can I earn Upoints?
Ans: Transactions done by U by Emaar Family Credit Card, U by Emaar Signature Credit Card, and U by Emaar Infinite Credit Card are qualified for Upoints.
Q4. Can I exchange Upoints for cash?
Ans: No, Upoints do not hold monetary value and cannot be exchanged for cash.
Q5. How can I keep a record of my Upoints?
Ans: You can use online or mobile banking portals to keep track of your Emirates NBD credit card rewards. As an alternative, you can reach out to the bank’s customer care via phone banking to get the deets of rewards.
13 Nov 2024How Do Credit Cards Work?Credit cards can help build credit while making purchases more convenient. Learn how credit cards work and best practices for using them by Policybazaar.