DIC Health Insurance Customer Care

The above plans and premiums are for AED 1,000,000 Sum insured for 1 Adult of 30 Years for Dubai city.

Dubai Insurance Corporation (DIC) is committed to providing its customers with top-notch health insurance services, and part of this commitment is offering excellent customer care. DIC understands that a seamless and effective customer care system is crucial in ensuring the satisfaction of its policyholders. In this article, we will explore the various customer care channels available to DIC health insurance customers, offering insight into how you can get in touch with their dedicated support team to address your queries, concerns, and insurance needs.

DIC Health Insurance Customer Care Channels

Customer Support Hotline

The heart of DIC's customer care is its 24/7 helpline, accessible through the toll-free number 800DUBINS (382467). This hotline connects you with experienced and friendly customer service representatives who are trained to assist you with any health insurance-related questions or issues you may have.

Whether you need help understanding your policy, want to file a claim, or have any other concerns, the hotline is your direct line to DIC's dedicated team. The convenience of a toll-free number means you can reach out from anywhere within the UAE without incurring call charges.

Email Correspondence

For those who prefer written communication, DIC also offers email channels for customer care. You can reach their customer support team at customerservice@dubins.ae for any insurance-specific inquiries, including policy details, claims, and account management.

Additionally, general inquiries can be directed to info@dubins.ae. The advantage of email communication is that it allows you to provide detailed information and documentation for more complex issues, making it a valuable tool for policyholders who want to maintain a written record of their interactions with DIC.

Start a Chat

You can get in touch with DIC health insurance customer care by clicking “Chat with Us” on their website and filling in a few details like your name, email address, phone number, and your message (optional), and click on start chat.

Abu Dhabi Branch

DIC Health Insurance has a physical presence in Abu Dhabi, where they maintain a dedicated branch. If you are in the capital or its vicinity and prefer face-to-face interactions, you can visit the Abu Dhabi branch. It is the ideal place for policyholders who require in-person assistance, consultation, or simply wish to meet with a DIC representative to discuss their health insurance needs.

You can contact the Abu Dhabi Branch via email at adbranch@dubins.ae to schedule an appointment or to inquire about their location and business hours.

Why Choose DIC Health Insurance Customer Care?

DIC's commitment to delivering top-notch customer care sets it apart from the competition. When you choose DIC for your health insurance needs, you benefit from:

Accessibility: The 800DUBINS hotline ensures that support is just a phone call away, no matter the time of day or night.
Expert Assistance: DIC's customer care team is well-versed in health insurance policies and can provide expert guidance and solutions.
Convenience: With multiple contact channels, you have the flexibility to choose the mode of communication that suits your preferences.
Personalization: DIC understands that each policyholder's needs are unique, and they are dedicated to providing tailored assistance for every customer.
Long-Standing History: With a history dating back to 1970, DIC health insurance customer care has been consistently dedicated to serving its customers for over five decades.

Conclusion

Dubai Insurance Corporation (DIC) takes pride in its comprehensive health insurance solutions, and their customer care services are designed to match the quality and reliability of their insurance products. Whether you prefer calling their hotline, sending an email, or visiting their Abu Dhabi branch, DIC's health insurance customer care is ready to assist you with all your health insurance queries.

This commitment to customer satisfaction makes DIC a trusted choice for health insurance in the UAE, ensuring that policyholders have a reliable partner to turn to for all their health insurance needs.