A Guide to Sharjah Health Authority

In Sharjah, the Sharjah Health Authority (SHA) plays a pivotal role in managing and improving healthcare services for both citizens and residents. Established to confirm excellence in health-related initiatives, SHA oversees health insurance, licensing of medical professionals, and the monitoring of healthcare facilities.

SHA also manages initiatives like the Healthy Cities Program and the Sharjah Healthcare City, which contribute to the emirate’s position as a leader in healthcare services in the UAE.

What is the Sharjah Health Authority?

The Sharjah Health Authority (SHA) was established in 2010 to ensure the continuous development of comprehensive healthcare services in the Emirate of Sharjah. It regularly maintains high standards of quality and effectiveness.

SHA's primary purpose is to develop systems, policies, and standards that provide optimal benefits in health insurance in Sharjah and healthcare services. A significant achievement under SHA's guidance was Sharjah's recognition as the first ‘Healthy City’ in the Middle East and North Africa by the World Health Organization in 2015.

The authority also oversees the Sharjah Healthcare City — a free medical zone established in March 2012. It aims to elevate regional healthcare services and position Sharjah as a premier destination for healthcare.

Vision and Mission of Sharjah Health Authority

The Sharjah Health Authority (SHA) is dedicated to enhancing the health and well-being of the Sharjah community through a clear vision and mission.

Vision

To provide sustainable healthcare for a better society

Mission

To build a leading health system that improves community health according to global standards

Services Offered by Sharjah Health Authority

The Sharjah Health Authority (SHA) provides various services to improve the healthcare system in Sharjah —

1. Health Insurance Services: SHA offers health insurance coverage to Sharjah government employees, retirees, and their families. It provides access to high-quality healthcare facilities and treatments. The insurance includes coverage for necessary medical procedures, consultations, and medications to support the health and well-being of beneficiaries.
2. Health Regulation Services: SHA is responsible for regulating the healthcare sector in Sharjah. This includes issuing licenses for healthcare professionals such as doctors, nurses, and technicians as well as for medical facilities like hospitals and clinics. It ensures that all professionals and facilities comply with the approved standards and provide safe, reliable services to the community.
3. Medical Committee Services: The medical committee reviews medical leave applications exceeding 3 days for government employees. It also evaluates chronic disease cases to provide fair assessments and proper care for individuals affected by long-term health conditions. This process maintains transparency and aligns with health policies.
4. Healthy Cities Program: SHA oversees the Healthy Cities Program, which focuses on promoting health and sustainability in Sharjah. Through partnerships with organisations like the World Health Organisation, this program implements initiatives that improve public health, such as creating walkable environments, supporting clean air projects, and raising health awareness in the community.
5. Sharjah Healthcare City: The Sharjah Healthcare City is a free zone aimed at attracting healthcare investments. It offers opportunities for global healthcare providers to set up facilities, including hospitals, clinics, and wellness centers.

Documents Required for SHA Healthcare Facilities

To obtain a Preliminary Approval for a Healthcare Facility, the following documents are required —

1. Undertaking Form: A completed form from the Sharjah Health Authority
2. Owner's Passport Copy: A valid passport copy of the owner and/or partners
3. Owner's Identity Card: A valid Emirates ID of the owner and/or partners
4. Service Description Letter: A letter detailing the services the healthcare facility intends to provide
5. Power of Attorney: If an authorised person is acting on behalf of the owner, a legal authorisation document is required
6. Facility Layout/Floor Plan: A detailed layout or floor plan of the proposed facility
7. Trade Licence: A copy of the existing trade licence, if applicable

For the Final License of a Healthcare Facility, the following additional documents are needed —

1. List of Healthcare Professionals: A comprehensive list of all healthcare professionals to be employed at the facility
2. Medical Director Appointment: Official documentation appointing the medical director of the facility
3. Emergency Operation Plan Approval: Approval of the facility's emergency operation plan from the Emergency & Disaster Management Division
4. Registration with 'Wekaya’: Proof of registration with the 'Wekaya' system
5. Preliminary Registration with FANR: If the facility offers radiological services, preliminary registration with the Federal Authority for Nuclear Regulation (FANR) is required
6. Infection Control Policy: Documentation of the facility's infection control policies and guidelines
7. Patient Transfer Policy: Policies outlining procedures for transferring patients to laboratory services, if applicable
8. List of Medical Equipment: An inventory of all medical equipment to be used in the facility
9. Medical Malpractice Insurance: Proof of insurance coverage against medical malpractice

Sharjah Health Authority Contact Information

For any inquiries or assistance, you can connect with the Sharjah Health Authority (SHA) through the following details —

1. Address: Sharjah Health Authority, Al Dhaid Road, Al Muzairah, Intersection No.6, Sharjah, UAE
2. Phone: +971 6 509 1666
3. Email: info@sha.gov.ae

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