Dubai Care

The above plans and premiums are for AED 1,000,000 Sum insured for 1 Adult of 30 Years for Dubai city.

As a DIN customer, you can access this in-house claim management system through the DubaiCare mobile application. This claim settlement system makes it easy to access the hospitals in case of emergency and ensures instant treatment in case of emergency.

In this write-up, we will learn more about the different DubaiCare networks, hospitals, and more.

Dubai Care Hospital List

Here is the list of major hospitals, clinics, and pharmacies associated with Dubai Care -

Network Name	Healthcare Providers
Dubai Care N1	Magrabi Specialised Hospital - Al Khaleej Al Arabi Street, Al Mushrif, Abu Dhabi Contact Number - 02 4446565 Gulf Diagnostic Centre Hospital - Al Khaleej Al Arabi Street, Musafa Road, After Sheikh Mohammed Palace, Abu Dhabi Contact Number - 02 4177222 Thumbay Hospital LLC - Ras Al Khaimah Highway Road, Next to Kia Motor Showroom, Ajman Contact Number - 06 7463333 Ajman Specialty Hospital - New Industrial Area, Hamdiya Road, Before EPPCO Petrol Station, Hamdiya, Ajman Contact Number - 06 7484999 Saudi German Hospital - Al Barsha 3, Opposite American School of Dubai, Al Barsha, Dubai Contact Number - 04 3890000 Mediclinic Parkview Hospital LLC - Al Barsha South Third, Dubai Contact Number - 04 4168723 Thumbay Hospital LLC - Sheikh Zayed Street, Next to Salah Shama Wedding Hall, Fujairah Contact Number - 09 2244233 Central Medical Polyclinic - Real Estate Services Building, Corniche Street, Khorfakkan, Fujairah Contact Number - 09 2387649 RAK Hospital - Al Qusaidat, Ras Al Khaimah Contact Number - 07 2074444 Sheikh Khalifa Specialty Hospital - Al Shohadaa Road, Ras Al Khaimah Contact Number - 07 2444444 NMC Royal Hospital - Al Zahra Street, Near Clock Tower Roundabout, Al Ghurair, Sharjah Contact Number - 06 5619999 Burjeel Specialty Hospital LLC - Al Fayha, Near Al Fayha Park, Sharjah Contact Number - 06 5075510 Thumbay Clinics LLC - King Faisal Street, Al Ras, Umm Al Quwain Contact Number - 06 7051533 Dr. Muna Khalfan Medical Centre - King Faisal Road, 202 Dana Building, Al Madar 1, Umm Al Quwain Contact Number - 06 7649222
Dubai Care N2	Mediclinic Hospitals LLC (Airport Road Hospital) - Airport Road, Sheikh Mohammed Bin Butti Building, Abu Dhabi Contact Number - 02 4944813 Burjeel Farha Hospital LLC - Asharej Commercial and Residential Centre, Bida Bin Ammar, Asharej, Al Ain City, Abu Dhabi Contact Number - 03 7099000 Amina Hospital LLC - Near Emirates NBD Bank, Al Quds Street, Ajman Contact Number - 06 7114444 Thumbay University Hospital Complex LLC - University Street, Al Jurf, Ajman Contact Number - 06 7705555 Clemenceau Medical Centre - Building 22, Dubai Healthcare City Phase 2, Al Jaddaf, Dubai Contact Number - 800262392 Dr. Ismail Day Surgical Centre - 41A, Wasl Hub, Al Wasl Building, Karama, Al Karama, Dubai Contact Number - 04 3962533 Northern Al Ahliah Medical Centre - Fathima Roundabout, Al Gurfa, Fujairah Contact Number - 09 2242512 Emirates Medical Centre - Sheikh Zayed Road, Beside Thomas Cook Al Rostomani, Siji Pharmacy Building, Fujairah Contact Number - 09 2233199 Zulekha Hospital - Zahra Road, Nasariya District, Sharjah Contact Number - 06 5658866 Al Saha Wa Al Shifa One Day Surgery Hospital - 3rd Floor, Rolla Mall, Rolla, Sharjah Contact Number - 06 5632618 Rana Hussain Specialist Clinic - Umm Al Quwain Contact Number - 06 7666026 Dr. Sunny Medical Centre - King Faisal Street, Umm Al Quwain Contact Number - 06 7666933
Dubai Care Exclusive N2	Danat Al Emarat Hospital for Women and Children LLC - Ben Al Jesreen Street, Abu Dhabi Gate, Abu Dhabi Contact Number - 02 6149999 Lifecare Hospital - Baniyas Street, Wathba, Gate No. 6 Al Raha Village, Abu Dhabi Contact Number - 02 5856333 Rashid Centre for Diabetes and Research - University Street, Al Jurf 1, Ajman Contact Number - 06 7147444 Northern Al Ahliah Medical Centre - Behind NBAD, Old Passport Road, Al Bustan, Al Waqf Building, Al Bustan, Ajman Contact Number - 06 7404941 Adam Vital Hospital LLC - 10th Street, Al Waleed Building, Al Garhoud, Dubai Contact Number - 04 2068999 Medcare Women and Children Hospital - Al Safa 2, Near Noor Islamic Bank, Sheikh Zayed Road, Dubai Contact Number - 04 4079166 Cosmomed - Al Sharqi Street, Opposite Safir Supermarket, Fujairah Contact Number - 09 2249545 Cosmesurge Clinics LLC - 3rd Floor, Al Wadi Tower, Ahmad Bin Abdullah Street, Fujairah Contact Number - 09 2230003 Nexus Medical Clinic - Shop No. 13, 14, 15, Al Jazeera Building, Next to Madina Supermarket, Opposite Mabani Steel Company, Jazeera Al Hamra, Ras Al Khaimah Contact Number - 07 2332134 Smile Care Medical Centre - Mezzanine Floor, Hamad Tower, Next to City Max Hotel, Opposite Hilton Hotel, Bin Daher Street, Al Nakheel, Ras Al Khaimah; Contact Number - 07 2282080 Central Hospital LLC - Al Zahra Street, Opposite Al Zahra Hospital, Maysaloon, Sharjah Contact Number - 06 5639900 Saudi German Hospital - Al Qulayaa Area, Intersection of Al Sharq Road with Sheikh Mohammed Bin Saqr Al Qasimi, Sharjah Contact Number - 8002211 Al Khaleej Medical Centre - Al Moualla Building, Al Rass Area, King Faisal Street, Umm Al Quwain Contact Number - 06 7651212 Yasmed Medical Centre - Al Kubaisi Building, Near Etisalat Roundabout, New Industrial Area, Umm Al Quwain; Contact Number - 06 5299064
Dubai Care N3	Al Salama Hospital - Hamdan Street, Tourist Club Area, Abu Dhabi Contact Number - 02 6711220 LLH Hospital Al Mussafah LLC - Mussafah, Ali Kahbous Al Zaabi, Abu Dhabi Contact Number - 02 5557711 Thumbay University Hospital Complex LLC - University Street, Al Jurf, Ajman Contact Number - 06 7705555 Jabal Seena Medical Centre - Ground Floor, Escape Tower, Sheikh Rashid Bin Humaid Street, Ajman Contact Number - 06 7402255 Aster Hospital - A9 Street, Muhaisnah 4 Street, Aster Hospital Building, Al Qusais Industrial Area 2, Al Qusais, Dubai Contact Number - 04 3766888 Medeor 24 x 7 Hospital LLC - Embassy District, Umm Hurair - 1, Sheikh Khalifa Bin Zayed Street, D88, Bur Dubai, Dubai Contact Number - 04 3500600 Dibba Medical Centre - Opposite Al Sharq Hospital, Al Muhallab Dibba, P.O. Box - 13002, Fujairah Contact Number - 09 2447447 National Medical Centre - Gurfa Road, Beside Baby Shop Building, Fujairah Contact Number - 09 2232850 Thumbay Clinic LLC - Opposite RAK Insurance, Next to Doubletree Hilton Hotel, Al Jazah Road, Al Nakheel, Ras Al Khaimah Contact Number - 07 2267464 Al Oraibi Hospital - Al Muntasser Street, Al Oraibi Polyclinic, Ras Al Khaimah Contact Number - 07 2288511 W.Wilson Specialised Hospital - Opposite Taawun Mall, 1st Floor, Burj Building, Taawun, Sharjah Contact Number - 06 5771757 Dr. Ashok Menon Clinic - Abu Shagara Road, Flat No. 12, Level 1 City Tower, Abu Shagara, Sharjah Contact Number - 06 5530557 Medicom Pharmacy 33 Branch - Al Salama Roundabout, Al Salamah 1, Umm Al Quwain Contact Number - 06 7650014 Al Mulla Pharmacy - King Faisal Street, Near Carrefour Shop #6, Umm Al Quwain Contact Number - 06 7647364
Dubai Care N4	Seha Emirates Hospital - Al Ladeem Street, Abu Dhabi Contact Number - 02 4438999 Danat Al Emarat Hospital for Women and Children - Ben Al Jesreen Street, Abu Dhabi Gate, Abu Dhabi Contact Number - 02 6149999 Thumbay University Hospital Complex LLC - Ras Al Khaimah Highway Road, Next to Kia Motor Showroom, Ajman Contact Number - 06 7463333 Amina Hospital LLC - Near Emirates NBD Bank, Al Quds Street, Ajman Contact Number - 06 7114444 Charme Day Surgery Centre - Al Wasl Road, Villa No. 1035, Dubai Contact Number - 04 3808889 Mediclinic Parkview Hospital LLC - Al Barsha South Third, Dubai Contact Number - 04 4168723 Northern Al Ahliah Medical Centre - Fathima Roundabout, Al Gurfa, Fujairah Contact Number - 09 2242512 Dr. Eid Specialised Clinic - Hamad Bin Abdullah Street, Fujairah Contact Number - 09 2233311 Ras Al Khaimah Medical Centre - Villa No.-818, Gate No. - 6, Al Hamra Village, Ras Al Khaimah Contact Number - 07 2278308 Al Ghail Medical Centre LLC - Al Ghail Shopping Centre, Al Ghail, P.O. Box-12884, Ras Al Khaimah Contact Number - 06 5353004 Thumbay Clinic LLC - Behind City Max Hotel, Al Wahda-1, Sharjah; Contact Number - 06 5523177 Liberty Medical Centre - King Abdul Azeezst Al Saud Building, Flat #104, Sharjah Contact Number - 06 5599379 Dr. Muna Khalfan Medical Centre - King Faisal Road, 202 Dana Building, Al Madar 1, Umm Al Quwain Contact Number - 06 7649222 Rana Hussain Specialist Clinic - Umm Al Quwain; Contact Number - 06 7666026
Dubai Care N5	Burjeel Farha Hospital LLC - Asharej Commercial and Residential Centre, Bida Bin Ammar, Asharej, Al Ain City, Abu Dhabi Contact Number - 03 7099000 Lifecare Hospital - Baniyas Street, Wathba, Gate No. 6 Al Raha Village, Abu Dhabi Contact Number - 02 5856333 Aster Specialist Medical Centre - Al Manar Tower, Sheikh Rashid Bin Humeed Street, Opposite Honda Showroom, Ajman Contact Number - 06 5308057 Family Medical Clinic - Al Shamma Real Estate Building, Ajman Contact Number - 06 7457136 Aster Day Surgery Centre LLC - Kuwait Road, Al Mankhool Area, Al Raffa, Bur Dubai, Dubai Contact Number - 04 4400500 Dr. John Clinic - Al Nahda, Al Mozna Building, Al Qusais, Dubai Contact Number - 04 2617176 Makkah Medical Centre - Eid Musalla Road, Behind ADCB Bank, Barakat Building, Faham Street, Fujairah Contact Number - 09 2225051 Health First Pharmacy-21-Planet Pharmacy - Al Madhab Street, Near KM Trading, Dana Cinema Plaza, Fujairah Contact Number - 09 2234518 Al Ghail Medical Centre LLC - Al Ghail Shopping Centre, Al Ghail, P.O. Box-12884, Ras Al Khaimah Contact Number - 06 5353004 Al Hudaibah Medical Centre - Oman Street, Al Hudaibah Building, Al Nakheel, Ras Al Khaimah; Contact Number - 07 2222188 Aster Abu Tina Medical Centre - Sheikh Majid Bin Saud Bin Khalid Building, Ground Floor, Al Sharq Street No. 103, Abu Tina, Sharjah Contact Number - 06 5619045 Limar Medical Centre - 3rd Floor, Block B, Buhairah Corniche, Al Shamsi, Al Majaz 1, Sharjah Contact Number - 06 5744245 Al Khaleej Medical Centre - Al Moualla Building, Al Rass Area, King Faisal Street, Umm Al Quwain Contact Number - 06 7651212 Yasmed Medical Centre - Al Kubaisi Building, Near Etisalat Roundabout, New Industrial Area, Umm Al Quwain Contact Number - 06 5299064

Dubai Care Services

Listed below are the basic services offered by Dubai Insurance, the provider of DubaiCare network -

Examination, diagnosis, and treatment services
Radiology diagnostic services
Cancer screening and treatment
Laboratory benefits
Vaccines and immunisations

With DubaiCare, you can avail of the following benefits -

Locate a healthcare provider
Policy information, generate e-card
Submit and track reimbursement claims
Corporate grade security for a member’s health details
Gain access to all dependent benefits and requests
Access network claims
Easy to track authorisation requests

List of Insurance Companies Associated with Dubai Care

DubaiCare is an in-house network operated by Dubai Insurance. If you are seeking reliable health insurance coverage, Dubai Insurance is a prominent option worth considering. With a diverse range of plans tailored to meet varying needs, Dubai Insurance ensures comprehensive protection and peace of mind.

Whether you're an individual, a family, or a business, you will find an extensive portfolio offering flexible solutions to suit your specific requirements with Dubai Insurance.

From basic medical coverage to comprehensive packages encompassing hospitalisation, outpatient services, and more, Dubai Insurance’s plans cover these all to safeguard your well-being. Moreover, their network of top-tier healthcare providers ensures access to quality medical facilities and services.

By choosing Dubai Insurance, you financially secure not only yourself but also gain access to prompt claims processing and efficient customer support.

How to File a Claim for Dubai Care?

Simply follow the steps below to file a claim via Dubai Care -

Register and Login

Visit DubaiCare at https://www.dubins.ae/beta/dubaicare. If you are a first-time user, you can register on the website using your Emirates ID and date of birth. If you don’t have an Emirates ID, you can connect with Dubai Insurance and get the e-card number to log in. Insured members can access their healthcare benefits using either the e-card number or Emirates ID.

Once you are registered, log in to the portal.

Visit the Claims Section

Visit the “Submit New Claim” section and keep the following information handy -

All the details like the insurance provider’s name, date of service, prescription, and the physician’s names
All the essential documents supporting your expenses including the medical report, original receipts, itemised invoices, and more

Submit the Claim

To submit the claim, fill in all the information precisely. Upload or click pictures of all the requested documents - itemised medical form attested by your doctor with the hospital or the clinic stamp. The report should include the history of the current illness, previous illnesses, clinical history, and the prescribed medical tests or medication.

You would also need to attach the medical reports, hospital bills, and more.

Once done, click on the “Submit Claim” tab.

Once you submit the claim form, you will get an alert on your email, confirming that your claim has been submitted.

Note - You should submit the claim within 30 days from the date of treatment within or outside the network. The whole reimbursement process generally takes 15 to 21 business days.

How to Connect with Dubai Care in Case of an Emergency?

To easily file a claim, you can download the user-friendly mobile application of DubaiCare. The following are the benefits of this Android- and iOS-compliant mobile application -

Easy registration process
Seamless claim reimbursement submission and tracking process
The mobile application saves your bank account information for claim reimbursement submission in the future.
Ease of finding a healthcare provider in the proximity
As a policyholder, you can easily access dependent benefits and requests made.
Easy access to network claims
Immediate ecard generation
Seamless authorisation requests tracking

It is important to note that DubaiCare works as an in-house Claims Management system and has a network of over 3,000 healthcare providers along with facilities to get second opinions, basic health examinations, multilingual medical staff, and more.

Another way to connect with Dubai Insurance is via Customer Support. For customer service, you can write an email to customerservice@dubins.ae. If you have a general inquiry, you can drop a mail at info@dubins.ae.

You can also visit the insurance provider at Dubai Insurance Head Office, Al Rigga Road, Deira, P.O. Box 3027, Dubai. To visit the Abu Dhabi branch, the address is Abu Dhabi Branch Office, Airport Road, P.O. Box 94797.

The contact numbers for the two offices are +971 4 2693030 (Dubai) and +971 2 6725572 (Abu Dhabi Branch).

Check out the FAQ section next for some more quick facts related to DubaiCare.

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Frequently Asked Questions

Ans: The network types include N1, N2, Exclusive N2, N3, N4, N5 IP, N5 OP, and Dental.

Ans: The fundamental inpatient services offered include private room accommodation, emergency treatment, treatment for pre-existing medical conditions, ambulance service, repatriation costs, and more.

Ans: Yes, DubaiCare does offer maternity benefits including both inpatient and outpatient consultations. The deliveries covered include normal delivery, medically required caesarian, and medically necessary terminations.

Ans: Here are the main partners of Dubai Insurance Company -