HAYAH Insurance Company P.J.S.C. is registered with the Central Bank of the United Arab Emirates and listed on the Abu Dhabi Stock Exchange (ADX). As one of the most eminent insurance providers in the UAE, the company offers top-notch health insurance solutions to help individuals financially secure ...read more
In this article, we will focus on HAYAH senior citizen health insurance, which is dedicated to safeguarding the well-being of senior citizens in the UAE. With this type of insurance, senior citizens can enjoy a fully digital experience and manage their plans with peace of mind.
Let’s find out more about HAYAH senior citizen health insurance, which combines cutting-edge technology with a concern for the well-being of elderly individuals, making it a trusted choice for senior citizens seeking comprehensive health coverage.
Have a look at the table below for the HAYAH health insurance plan available for senior citizens -
Plan | Details |
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Health Protect | Option to select from a range of six insurance plans divided into three distinct categories of coverage -
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Discussed below are the major inclusions of HAYAH senior citizen health insurance -
Check out the general eligibility criteria for HAYAH health insurance plans -
Categories | Eligibility Criteria |
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Maximum Age | 65 years |
Residence | Northern Emirates or Dubai |
The general inclusions of HAYAH senior citizen health insurance include the following -
Here’s a list of the general exclusions of HAYAH senior citizen health insurance -
Check out some frequently asked questions about HAYAH senior citizen health insurance next -
Ans: A direct billing claim is an arrangement where medical service providers send their bills directly to the insurance company or its third-party administrator, simplifying the billing process for the insured individual.
Ans: Co-payment refers to the portion of eligible expenses, often expressed as a percentage, that insured individuals must pay for certain health services covered by the insurance contract. This amount is not reimbursed and is deducted from the total claim.
Ans: You may be required to pay a deductible or coinsurance amount, depending on your plan's terms and conditions.
Ans: A reimbursement claim involves the insured person seeking repayment for medical expenses incurred at a non-network facility or outside the geographical coverage specified by the policy.
Ans: Before submitting a reimbursement claim to HAYAH, make sure that you've completed all sections of the claim form and attached all necessary supporting documents. You can submit your claim through the TPA Mobile App.
Ans: HAYAH insurance usually processes claims related to medical reimbursement in up to 10 working days.
Ans: The pre-approval process is typically handled by your network provider. Out-of-network services may not require pre-approval.
Ans: Pre-approval is started once your network provider submits all relevant medical information. The approval for valid services, as per your policy's terms and conditions, is usually granted within 2 to 24 hours.
Ans: A non-network provider refers to a healthcare service provider that is not part of the applicable network under your health insurance plan.
Ans: When visiting a hospital or clinic, you will be required to carry your HAYAH medical card and another type of identification like your Emirates ID or valid passport. In case you're going to a provider outside your network, make sure to carry the reimbursement claim form.
Ans: A provider is a healthcare professional or facility that offers medical services, including doctors, specialists, nurses, health centres, physical therapists, laboratories, and hospitals.
Ans: Pre-approval is needed for elective health services and services covered by your insurance plan such as hospitalisation, diagnostics (like MRI and CT scans), surgery, dental services, long-term medication, optical services, nursing at home, alternative medicine, regular examinations, physiotherapy, and psychiatric treatment.
Ans: A network consists of contracted healthcare providers that offer healthcare services to members of the specific health insurance policy via direct billing.
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