Sukoon - Oman Individual Health Insurance

Sukoon Insurance, formerly known as Oman Insurance Company, is a distinguished composite insurance company headquartered in the vibrant city of Dubai. Since its inception in 1975, Sukoon has been a steadfast pillar of support for individuals and businesses in the UAE as well as Oman.

Health Insurance

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AED 1 million Health cover starting @4/Day

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Known for its extensive range of insurance products, Sukoon caters to the diverse needs of its clientele, offering peace of mind and financial security through its individual health insurance plans and a variety of other coverage options. In an ever-evolving world, Sukoon Insurance remains resolute in its commitment to ensuring the well-being of individuals, providing them with the assurance and protection that they need for a healthier and more secure future.

Let’s find out more about this type of Sukoon health insurance in the UAE.

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Sukoon Individual Health Insurance Plans

Have a look at the following table for the top Sukoon individual health insurance plans -

Plan Details

Safe

  • Medical cover of up to AED 150,000
  • Out-patient Maternity Services – With 10% co-insurance
  • In-patient Maternity Services 
  • Coverage for pre-existing conditions
  • Various accommodation-related costs covered
  • Coverage for Intensive Care Unit (ICU) and coronary artery disease treatment
  • Newborn Cover
  • Ambulance Service
  • Coverage for Laboratory Tests and Radiology
  • Coverage for Physiotherapy Treatment
  • Coverage for Immunotherapy & Immunomodulators
  • Emergency Treatment
  • Coverage for Psychiatric Treatment
  • Home Nursing
  • Coverage for Cancer Treatment
  • Coverage for Airfare Ticket (limited area)
  • Coverage for Preventive Services
  • Coverage for HCV Hepatitis C Virus Infection
  • No Coverage for Work-Related Injuries
  • Coverage for Elective Treatment
  • Coverage for Accidental Injuries
  • Assistance Packages including Medical Evacuation and Second Medical Opinion
  • Medication
  • Coverage for Diagnostics (X-RAY, MRI, and CT-SCAN)
  • Coverage for Dental and gum treatment (only in emergencies)
  • Coverage for Hearing and Vision Aid (only in emergencies)
  • Region Coverage includes UAE, Arab Countries, and Southeast Asia
  • No coverage for Alternative Medicine or Circumcision

Home Lite

  • AED 250,000 Medical Cover
  • Maternity Cover — No Co-Payment
  • Coverage for Post-Natal Consultation, Investigations, and Procedures
  • Coverage for maternity complications, normal delivery, medically necessary C-section, and legal abortion or miscarriage
  • No waiting period for Pre-Existing Diseases and Chronic Conditions (with COC)
  • Private Room Type
  • Accommodation-related costs covered
  • Coverage for Intensive Care Unit and Coronary Artery Disease Treatment
  • Coverage for Newborn
  • Ambulance Service
  • Coverage for Laboratory Tests
  • Coverage for Physiotherapy Treatment
  • Coverage for Immunotherapy & Immunomodulators (if deemed medically necessary)
  • Coverage for Emergency Treatment (including Hepatitis A and Hormone Replacement Therapy)
  • No Coverage for Dental
  • Coverage for Psychiatric Treatment
  • Coverage for Home Nursing
  • Coverage for Cancer Treatment (specific types)
  • Coverage for Airfare Ticket (limited area)
  • No Coverage for Routine Health Checkup
  • Activation of Repatriation of Mortal Remains at 0 Kilometres
  • Coverage for Preventive services
  • Coverage for HCV Hepatitis C Virus Infection
  • No Coverage for Work-Related Injuries
  • Coverage for Elective Treatment
  • Coverage for Accidental Injuries (excluding hazardous sports)
  • Coverage for Death Due to Accident (up to AED 100,000)
  • Coverage for Permanent Total Disability due to Accident (AED 100,000)
  • No Coverage for Circumcision
  • Assist America Package (including Emergency Medical Evacuation, Medical Repatriation, and Second Medical Opinion)
  • Coverage for Medication
  • Coverage for Diagnostics (X-RAY, CT-SCAN, and MRI)
  • Coverage for Psychiatry
  • No coverage for Alternative medicine
  • Coverage for Dental and gum treatment (only in emergencies)
  • Coverage for Hearing and Vision Aids (only in emergencies)
  • Coverage for Region Coverage (UAE, Arab Countries, and Southeast Asia)

Home

  • Medical Cover of AED 250,000
  • Out-Patient Maternity Services: With 10% co-insurance
  • In-patient Maternity Services
  • Pre-Existing Disease and Chronic Condition waiting Period: With COC nil waiting period, without COC 6 months waiting period
  • Direct Hospital Access 
  • Laboratory Tests: Covered
  • Pharmacy Limit: Prescribed Pharmaceuticals covered
  • Fees Related to Consultants, Anaesthetists, and Surgeons: Covered
  • In-Patient Services
  • Co-Payment: Consultation Deductible/Coinsurance – Nil, Outpatient procedures – 10%, Physiotherapy – 10%
  • Room Type: Private
  • Pre-existing Conditions: Covered up to AED 150,000 both inside and outside the UAE (subject to exclusions)
  • Hospital Accommodation and related Services
  • Intensive Care Unit and Coronary Artery Disease treatment
  • Pre-Existing and Chronic Conditions: Covered up to AED 150,000 per person per year
  • Network: Signature
  • Co-Payment: 
    • Prescribed Pharmaceuticals – 10% 
    • Maximum out of pocket limit – Not Applicable
    • Post-Natal Prescribed Pharmaceuticals – 10%
      • Maximum out of pocket limit – Not Applicable
  • New Born Cover: Covered up to 30 days as part of the mother's insurance
  • Ambulance Service: Covered
  • Laboratory Tests: Co-Payment: 10% co-insurance for Laboratory and 10% for Radiology
  • Physiotherapy Treatment: Covered up to 10 sessions
  • Immunotherapy and Immunomodulators: Covered if medically necessary
  • Emergency Treatment: - Covered
  • Psychiatric Treatment: Covered up to AED 5,000 per person per year with 30% Coinsurance
  • Home Nursing: Covered up to AED 15,000 per person per year
  • Cancer Treatment: As per the guidelines of DHA for breast, colorectal, or cervical cancer
  • Airfare Ticket: Covered (limited to geographical area specified)
  • Routine Health Checkup: Not Covered
  • Repatriation of Mortal Remains to Home Country: Activated at 0 Kilometres
  • Preventive services: Covered
  • Work-Related Injuries: Not Covered
  • Elective Treatment: Covered
  • Accidental Injuries: Covered up to AED 100,000 — Permanent Total Disability due to Accident up to AED 100,000 
  • Circumcision: Not Covered
  • Assist America Package
  • Medication: Covered
  • Alternative Medicine: Not Covered
  • Diagnostics (X-RAY, MRI, and CT-SCAN): Covered
  • Dental and Gum Treatment: Covered only in cases of medical emergencies
  • Hearing and Vision Aids: Covered only in cases of medical emergencies
  • Physiotherapy Treatment: Covered up to 10 sessions
  • Region Coverage: UAE, Arab Countries, and Southeast Asia

Max

  • AED 500,000 Medical Cover
  • Out-patient Maternity Services with 10% co-insurance
  • In-patient Maternity Services
  • Pre-Existing Disease and Chronic Condition waiting Period: With COC nil waiting period, without COC 6 months waiting period
  • Direct access to hospital
  • Out-Patient Services
  • In-Patient Services
  • Hospital Accommodation and related Services
  • Pre-Existing and Chronic Conditions – Covered up to AED 150,000 per person per year

Network

  • Signature+Medcare

Other Services

  • Co-Payment
    • Prescribed Pharmaceuticals - 10% 
    • Maximum out of pocket limit - Not Applicable
    • Post-Natal Prescribed Pharmaceuticals - 10%
      • Maximum out of pocket limit - Not Applicable
  • New Born Cover: Covered up to 30 days
  • Ambulance Service: Covered
  • Laboratory Tests: Co-Payment: 10% co-insurance for Laboratory and Radiology
  • Physiotherapy Treatment: Covered up to 10 sessions
  • Immunotherapy and  Immunomodulators: Covered if medically necessary
  • Emergency Treatment
  • Psychiatric Treatment
  • Home Nursing: Up to AED 15,000 per person per year
  • Cancer Treatment: As per the DHA guidelines for breast, colorectal or cervical cancer
  • Airfare Ticket: Covered (limited to geographical area specified)
  • Routine Health Checkup: Covered up to AED 500 per person per year
  • Repatriation of Mortal Remains to Home Country: Activated at 0 Kilometres
  • Preventive Services: Diabetes screening is covered along with Basmah Initiative and Adult Pneumococcal Conjugate Vaccine
  • HCV Hepatitis C Virus Infection: Covered
  • Work-Related Injuries: Not Covered
  • Elective Treatment: Covered
  • Accidental Injuries: Recreational non-hazardous sports activities (professional and hazardous sports activities even if recreational are not covered) - Covered
  • Death due to Accident: Covered Up to AED 100,000
  • Permanent Total Disability due to Accident - AED 100,000 
  • Circumcision: Not Covered
  • Assist America Package: Emergency Medical Evacuation, Medical Repatriation, and Second Medical Opinion - Covered
  • Medication Covered
  • Diagnostics (X-RAY, MRI, and CT-SCAN): Covered
  • Psychiatry: Covered up to AED 7,500 per person per year with 30% Coinsurance
  • Alternative medicine: Enhanced Alternative Medicine – Services to be performed only by a licensed practitioner — Covered up to AED 3,000 per person per year
  • Dental and gum treatment: Covered
  • Hearing and Vision Aid: Covered only in cases of medical emergencies
  • Physiotherapy Treatment: Covered up to 10 sessions
  • Region Coverage: Worldwide excluding Canada and the USA 

Pro

  • Medical Cover of up to AED 3,000,000
  • Out-patient Maternity Services — Covered but subject to 10% coinsurance
  • In-patient Maternity Services
  • Pre-Existing Disease and Chronic Condition waiting Period: With COC nil waiting period, without COC 6 months waiting period
  • Direct access to hospital
  • Out-Patient Services
  • In-Patient Services
  • Hospital Accommodation and related Services
  • Pre-Existing and Chronic Conditions — Covered up to AED 150,000 per person per year

Network

  • Edge

Other Services

  • Co-Payment
    • Prescribed Pharmaceuticals - 10% 
    • Maximum out of pocket limit - Not Applicable 
    • Post-Natal Prescribed Pharmaceuticals - 10%
      • No maximum out-of-pocket limit 
  • New Born Cover: Covered up to 30 days
  • Ambulance Service: Covered
  • Laboratory Tests: Co-Payment: 10% co-insurance for Laboratory and 10% for Radiology
  • Physiotherapy Treatment: Covered up to 10 sessions
  • Immunotherapy and Immunomodulators: Covered if medically necessary
  • Emergency Treatment
    • Hepatitis A - Covered
    • Hormone replacement therapy (Excluding growth hormone and excluded medical conditions) - Covered
  • Psychiatric Treatment: Covered up to AED 10,000 per person per year with 30% Coinsurance
  • Home Nursing: Covered up to AED 15,000 per person per year
  • Cancer Treatment: In accordance with DHA guidelines for breast, colorectal or cervical cancer
  • Airfare Ticket: Covered (limited to geographical area specified)
  • Routine Health Checkup: Covered up to AED 1,000 per person per year
  • Repatriation of Mortal Remains to Home Country: Activated at 0 Kilometres
  • Preventive services
  • Work-Related Injuries: Not Covered
  • Elective Treatment: Covered
  • Accidental Injuries: Recreational non-hazardous sports activities (professional and hazardous sports activities even if recreational are not covered) - Covered
  • Death due to Accident: Covered Up to AED 100,000 
  • Permanent Total Disability due to Accident - AED 100,000 
  • Circumcision: Not Covered
  • Assist America Package
  • Alternative Medicine: Enhanced Alternative Medicine - Covered up to AED 3,000 per person per year
  • Diagnostics (X-RAY, CT-SCAN, and MRI): Covered
  • Alternative medicine – Services to be performed only by a licensed practitioner - Covered up to AED 3,000 per person per year
  • Dental and gum treatment: Covered
  • Hearing and Vision Aid: Covered only in cases of medical emergencies
  • Physiotherapy Treatment: Covered up to 10 sessions
  • Region Coverage: Worldwide excluding Canada and the USA

Prime

  • Medical Cover of AED 5,000,000
  • Out-patient Maternity Services — 10% coinsurance applicable
  • In-patient Maternity Services
  • Pre-Existing Disease and Chronic Condition waiting Period: With COC nil waiting period, without COC 6 months waiting period
  • Direct access to hospital
  • Out-Patient Services
  • In-Patient Services
  • Hospital Accommodation and related Services
  • Pre-Existing and Chronic Conditions - Covered up to AED 150,000 per person per year

Network

  • Premium

Other Services

  • Co-Payment:
    • Prescribed Pharmaceuticals - 10% 
    • Maximum out of pocket limit - Not Applicable
    • Post-Natal Prescribed Pharmaceuticals - 10% 
      • Maximum out of pocket limit - Not Applicable
  • New Born Cover: Covered up to 30 days
  • Ambulance Service
  • Laboratory Tests
  • Physiotherapy Treatment: Covered up to 10 sessions
  • Immunotherapy and Immunomodulators: Covered if medically necessary
  • Emergency Treatment: Hepatitis A - Covered, Hormone replacement therapy (Excluding growth hormone and excluded medical conditions) - Covered
  • Psychiatric Treatment: Covered up to AED 15,000 per person per year with 30% Coinsurance
  • Home Nursing: Covered up to AED 15,000 per person per year
  • Cancer Treatment: As Per DHA for breast, colorectal or cervical cancer
  • Airfare Ticket: Covered (limited to geographical area specified)
  • Routine Health Checkup: Covered up to 3,000 per person per year
  • Repatriation of Mortal Remains to Home Country: Activated at 0 Kilometres
  • Preventive services
  • Hearing and vision aids
  • Elective Treatment: Covered
  • Accidental Injuries: Recreational non-hazardous sports activities (professional and hazardous sports activities even if recreational are not covered) - Covered
  • Death due to Accident: Covered Up to AED 100,000, Permanent Total Disability due to Accident - AED 100,000 
  • Circumcision: Not Covered
  • Assist America Package
  • Medication: Medication
  • Alternative Medicine: Enhanced Alternative Medicine - Covered up to 5,000 per person per year
  • Diagnostics (X-RAY, MRI, and CT-SCAN): Covered
  • Psychiatry: Covered up to AED 10,000 per person per year with 30% Coinsurance
  • Alternative medicine: Enhanced Alternative Medicine – Services to be performed only by a licensed practitioner - Covered up to 3,000 per person per year
  • Dental and gum treatment: Covered
  • Hearing and Vision Aid: Covered only in cases of medical emergencies
  • Physiotherapy Treatment: Covered up to 10 sessions
  • Region Coverage: Worldwide excluding USA and Canada
Read More

Note: All the mentioned rates or premiums are indicative and may change depending upon an individual applicant’s medical background, coverage requirement, and more.

Key Benefits of Sukoon Individual Health Insurance

Listed below are the major benefits of Sukoon individual health insurance -

  • Sukoon has extensive experience of over 40 years, serving more than 500,000 members in the region.
  • Offers a simple reimbursement process for consulting doctors outside the network
  • Provides convenient online access to direct billing network lists, hospital searches, and necessary forms via their website and mobile app
  • Ease of arranging for medical treatment in the member's home country with roundtrip airfare coverage in select regions
  • Flexible Employee Benefits solutions that can be customised to meet specific requirements are provided
  • Provides access to over 1,000 healthcare providers and 1,500 pharmacies across all Emirates, with the option to extend direct billing internationally.
  • Delivers excellent customer service with personalised assistance from multilingual experts 
  • Offers a wide range of comprehensive plans (including custom options), all compliant with local regulatory authorities.
  • Provides budget-friendly plans with customisable networks, limits, and deductible levels.
  • Features a proactive wellness program that promotes a healthy lifestyle and early disease detection with monthly offers

Eligibility Criteria for Sukoon Individual Health Insurance

One can buy Sukoon individual health insurance on fulfilling the following eligibility criteria –

Category Eligibility Criteria
Minimum Age 18 years

Sukoon Individual Health Insurance Inclusions

Listed below are the general inclusions of Sukoon individual health insurance -

  • In-Patient Services
  • Hospital accommodation
  • Tests and diagnostics — X-rays, CT scans, and more
  • Transportation services for medical emergency
  • Cost of medicine
  • Pre-existing and chronic conditions

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Exclusions of Sukoon Individual Health Insurance

The general exclusions of Sukoon individual health insurance are as follows -

  • Cosmetic procedures 
  • Self-harm or suicide-related injuries.
  • Injuries or illnesses resulting from illegal activities.
  • Hazardous sports activities (terms apply)

Check out some frequently asked questions related to Sukoon individual health insurance -

FAQ's

Q1. Are the benefit limits inclusive of co-insurance?

Ans: Yes, all benefit limits include co-insurance where applicable.

Q2. Can eCards be used for UAE residence visa stamping?

Ans: Yes, eCards can be utilised for the visa stamping process in the UAE.

Q3. Can I seek medical care at facilities outside my network? If so, how do I make payments?

Ans: Access to non-network healthcare facilities depends on your policy's terms and conditions. You will be responsible for covering the entire treatment cost upfront and can then apply for reimbursement, following the policy terms and deductibles for non-network care.

For elective hospitalisation, advance notification is essential. If outpatient visits are expected to exceed AED 500, prior approval is required.

Q4. How can I receive medical care in the UAE if I don't have my medical cards with me?

Ans: Even without a physical card, you can access healthcare services. This is because healthcare providers can verify your insurance using your Emirates ID or eCard.

Q5. Is it possible to use my Emirates ID when travelling outside the UAE?

Ans: No, your Emirates ID cannot be used outside the UAE. To validate your eligibility for international direct billing, you'll be required to use eCards provided by the provider.

Q6. My physical card is expiring soon. Is it still valid?

Ans: Yes, your physical card remains valid until its expiration date. In case you forget it, you can use your Emirates ID or display your eCard. However, make sure that your Emirates ID is registered with the company.

Q7. Can my newborn receive medical services if their Emirates ID is still in processing?

Ans: Yes, your newborn can receive medical services as long as they are enrolled in the policy. The primary insured (either parent) can generate an eCard for the baby.

Q8. Is the validity of my medical insurance linked to my Emirates ID?

Ans: No, the validity of your medical insurance is not linked to your Emirates ID. Each one needs to be renewed separately.

Reviews & Ratings

4.6 / 5
(based on 24,470 reviews)

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