How to Check Medical Insurance Status with Emirates ID?

Step by Step Guide to Check Medical Insurance Status with Emirates ID

Here's a step-by-step guide to checking your medical insurance status using your Emirates ID through different methods :

In this comprehensive guide, we'll take you through the steps to help you check your health insurance status using your Emirates ID.

The above plans and premiums are for AED 1,000,000 Sum insured for 1 Adult of 30 Years for Dubai city.

Checking Medical Insurance Status with Emirates ID Online

Step 1: Visit the online website of your insurance provider or download their app.

Step 2: Search for the ‘Check Insurance Status’ or ‘View My Policy’ option.

Step 3: Enter your Emirates ID number.

Step 4: You will see your medical insurance status and other relevant details.

Checking Medical Insurance Status with Emirates ID Using Mobile App

Step 1: Go to your device’s app store and download the app from your insurance provider.

Step 2: Open the app and log in using your Emirates ID number. You may need to set up an account or log in if you have previously registered.

Step 3: Look for sections like ‘Insurance Status,’ ‘Coverage Details,’ or similar options.

Step 4: Access and review your medical insurance status and coverage information.

Checking Medical Insurance Status with Emirates ID Through Customer Service Call Centre

Step 1: You can also call your insurance provider’s customer service hotline.

Step 2: Provide your Emirates ID number, and their representative will assist you with your health insurance details.

Step 3: Take note of any relevant information or instructions given by the representative.

Health Insurance Companies Offering Medical Insurance Status Check with Emirates ID

Several medical insurance companies in the UAE provide the feature to check your health insurance status using your Emirates ID.

These companies include —

Daman
Takaful Emarat
Sukoon Insurance
RAK Insurance
Orient Insurance
Noor Takaful

Note: This list is not exhaustive. Many other medical insurance companies in the UAE now offer the option to check your medical insurance status with your Emirates ID.

How Your Health Insurance is Linked with Emirates ID?

Since 2017, the UAE has been linking health insurance plans to Emirates IDs as part of the government’s efforts to digitise and simplify services. This means that when you visit a hospital or clinic, your Emirates ID can be used to access your health insurance information. Healthcare providers across the country are equipped with card readers that can instantly retrieve your insurance details, including coverage benefits and health insurance policy status.

Process for Linking Health Insurance with Your Emirates ID

Here is a step-by-step guide to link your health insurance with your Emirates ID:

Apply for an Emirates ID: Begin by applying for an Emirates ID. Once your application is submitted, you will receive an Emirates ID application form. This form is essential for the next steps.
Get the Health Insurance Policy: Use your Emirates ID application form to apply for a health insurance policy. Most insurance providers require this form to initiate your coverage.
Receive a Health Coverage Certificate: Once your health insurance application is approved, the insurance provider will issue a health coverage certificate. This certificate is vital to completing the visa process.
Link Your Policy to Emirates ID: After your visa is stamped and you receive your Emirates ID, you need to link your health insurance policy to your Emirates ID. This is done by emailing your policy number and Emirates ID number to your insurance provider.
Electronic Linking: The insurance provider will electronically link your health insurance policy to your Emirates ID. From this point on, your Emirates ID will serve as your health insurance card, and you can use it at any healthcare facility.

Can I Use my Emirates ID As a Medical Insurance Card?

Yes, you can replace your medical insurance card with your Emirates ID. It is now a widely accepted practice across hospitals, clinics, and pharmacies in the UAE. Healthcare providers use Emirates ID card readers to quickly assess your insurance status and identify the coverage you are eligible for.

To ensure you are always prepared, it's advisable to keep a digital copy of your insurance e-card on your phone. In rare cases, if there are technical issues linking your Emirates ID to your insurance provider, clinics and hospitals can still retrieve your details using the e-card.

You can request an e-card from your insurance broker, customer service centre, or directly through your insurance provider’s app. Having both your Emirates ID and a digital copy of your insurance card ensures that you are always prepared and won’t face any inconvenience when accessing healthcare.

Frequently Asked Questions (FAQs)

Emirates ID is used as a form of identification when buying an insurance plan. The recent change by the UAE government related to health insurance allows a person to avail of health insurance services using Emirates ID. This means that your health insurance plan is linked to your Emirates ID number.

You can check your health insurance status by visiting your insurance provider's website or mobile app. If you are unable to access this online, you can reach out to your insurance provider’s customer service hotline.

Once the report of the medical exam has been received by the authorities, the application is sent to the Visa office for approval stamp which can take 10-20 days. Once stamped and approved, you get a text message to come and collect the Emirates ID on your phone.

The cost of Emirates ID depends on the validity span of the card and the status of the applicant. For example, Emirates ID with a validity of 1 year can be made in AED 100 for expatriates.

The documents required for Emirates ID include the following:

For expats:

Original passport of the applicant

Original Visa of the applicant

Proof of birth with a colored passport size white background picture if children unde4r 15 years of age are applicants as well.

For UAE Nationals:

Original passport and family book proving linage

For GCC Nationals:

Any documents proof stating their residency as GCC nationals.

Your Emirates ID can replace your health insurance card at most hospitals, clinics, and pharmacies in the UAE. Healthcare providers are equipped with Emirates ID card readers, allowing them to instantly check your health insurance details. However, it’s recommended to keep a digital copy of your health insurance e-card as a backup in case of any technical issues.

If your Emirates ID is not linked to your health insurance, you should contact your insurance provider. You will need to provide your Emirates ID number and policy number. The insurance company will then link your Emirates ID to your policy.

You can check the active status of your health insurance by logging in to your insurance provider's website or mobile app using your Emirates ID. Alternatively, you can contact their customer service hotline to verify your policy's active status and validity period.

By using your Emirates ID, you can access various details about your health insurance, including coverage benefits, a list of network hospitals and clinics, pending approvals for treatments, and your policy's validity.

You can check your UAE medical insurance by visiting your insurance provider's website or app. Use your Emirates ID number to access your policy details and check the status under options like "My Policy" or "Check Insurance Status."

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