Fidelity United Group Health Insurance UAE

Fidelity Insurance UAE- An Overview

Being one of the oldest insurers, Fidelity Insurance UAE is a reliable name in the insurance sector. It was incorporated in 1976. Since 2018, the company has been named “Fidelity United” due to its partnership with the Lebanese Insurance Market leader, “Fidelity Assurance and Reinsurance SARL” and “United Insurance Company”. Its group health insurance provides businesses with employee healthcare coverage, ensuring access to quality medical services across multiple networks of healthcare providers. The plans include coverage for basic health needs along with the option of add-ons.

Benefits of Fidelity Insurance UAE for Group Health Plans

Unlock the following benefits with Fidelity Insurance Dubai for health plans:

• Comprehensive coverage
• Hassle-free enrolment and claim settlements
• Extensive clinic and hospital networks within the UAE and GCC
• 24/7 emergency medical cover
• 24/7 multilingual customer support service
• Easy policy renewal

Why Buy Fidelity United Group Medical Insurance Policy in UAE?

Here’s why you should get an employee Fidelity insurance for health:

Affordable Premium

Buy policies at economical rates based on the chosen coverage.

Tailor-made Products

Explore multiple plan options specifically tailored to your requirements. Customized solutions are available too.

A dedicated Team of Professionals

Receive expert assistance regarding any queries associated with Fidelity insurance coverage.

What is covered under Fidelity United Group Health Insurance Plans?

The basic inclusions of a Fidelity insurance policy for health are as follows:

• Outpatient Cover
• Inpatient Cover
• Maternity Cover
• Pre-existing and Chronic Condition Coverage
• Pre and Post Hospitalization Coverage
• Alternative Medicine

Additional Benefits Provided by Fidelity United Group Health Insurance

Given below are the add-ons offered by Fidelity Insurance within the Group Health Insurance segment:

Dental and Optical Coverage

Covers optical expenses and routine dental treatment

Therapies and Other Treatment

Coverage for the following in case of an accident, like a sports injury or whiplash:

• Osteopath
• Chiropractor
• Acupuncturist Referrals
• Physiotherapist

Documents Required for Obtaining Fidelity United Group Health Insurance

We have provided you with a checklist of documents required for obtaining Fidelity insurance coverage for health:

A detailed census list, including:

• Gender
• Date of Birth
• Marital Status
• Salary (Less or More Than 4K)
• Emirates of Visa Issuance and Category
• Copy of Trade Licence
• Target Premium per person
• List of required benefits
• If currently insured, present the following:
  • Signed and stamped Official Loss Ratio (Minimum for 9 months)
  • Current official TOB

How to Make Fidelity Insurance Claims for Group Health?

As an employee, you can make both cashless and reimbursement claims. Here’s how:

Within the Network (Cashless)

• STEP 1: Check for the Providers List

Go through the list of network providers mentioned in your policy.

• STEP 2: Complete the Documentation

You must present your Emirates ID or medical card. Additionally, pay off the deductible and/or co-participation during the treatment.

• STEP 3: Claim Settlement

The insurer will directly pay the billed amount to the provider. 

Outside the Network (Reimbursement)

• STEP 1: Obtain the Reimbursement Form

Visit the provider’s website and download the claim form.

• STEP 2: Complete the Documentation

Get the form completed and signed by the respective doctor.

• STEP 3: Gather All the Documents

Collect all the original receipts, invoices, discharge summary reports, surgical reports, and other essential documents from the hospital.

• STEP 4: Fill out the Reimbursement Form

Complete the reimbursement form and submit it through the beneficiary portal.

• STEP 5: Claim Settlement

The amount will be transferred to you within 15 business days from receipt of the claim.

Fidelity Insurance Dubai- Contact Details

Contact Fidelity insurance company via call, email, or simply visit your nearest branch. Given below are the details:

• Call: 800842
• Email: customercare@fidelityunited.ae

Headquarter Address:

The Opus Tower,

Block B, Office B703,

Business Bay Post Box, 1888,

Dubai, UAE

Timings: Monday to Friday (8.00 am to 5.00 pm)

Let’s see what people have to ask regarding Fidelity Insurance Company and employee Fidelity Insurance in the UAE!

Frequently Asked Questions