Fidelity United SME Insurance in UAE - Dubai, Sharjah, Abu Dhabi etc

Fidelity United know for its extensive range of insurance products tailored to meet both individual and corporate needs, Fidelity United has become increasingly popular for its commitment to quality service and customer satisfaction.

What Does Fidelity United SME Insurance Include?

Small and Medium Enterprises (SMEs) often face a unique set of challenges and risks. They need customised insurance solutions to safeguard their operations, assets, and employees.

Addressing these diverse requirements of SMEs, Fidelity United SME Insurance provides a suite of products. Here’s a detailed look at each type:

Property Insurance: Fidelity United Property Insurance offers comprehensive protection against a wide array of risks, including fire, theft, and weather damage. These policies are designed to cover both open perils and named perils. With the help of this type of insurance, businesses can recover financially without the overwhelming burden of out-of-pocket expenses for repairs or replacements.
Liability Insurance: Liability insurance is crucial for SMEs as it covers legal liabilities arising from injuries or damages caused to third parties due to business operations.
Marine Insurance: Fidelity United Marine Insurance covers the loss or damage of ships, cargo, and other maritime property. It’s an essential coverage for SMEs involved in import/export or transportation of goods across waters. This insurance category includes policies for hull insurance, cargo insurance, and freight insurance, each tailored to mitigate the risks associated with maritime operations.
Group Health Insurance: Group health insurance of Fidelity provides comprehensive health coverage for employees. It covers various medical expenses- from sudden illnesses or accidents.
Engineering Insurance: Vital for businesses involved in construction or heavy machinery operations, this insurance covers a range of engineering-related risks.
Group Life Insurance: Offering financial protection beyond individual life insurance, group life insurance provides a lump sum payment in case of an employee’s death. Group life insurance is becoming increasingly popular among SMEs for its role in enhancing employee benefits packages, fostering loyalty, and providing security for employees’ families.

Top Features and Benefits of Fidelity SME Insurance Products

Fidelity United SME care plans stand out in the market with its comprehensive suite of products. Its insurance offerings are extensive, with several key features and benefits that make it an excellent choice for businesses looking to secure their operations comprehensively.

Some of the top features and benefits of Fidelity United SME Insurance are as follows-

Extensive Coverage Options: Fidelity United offers a wide range of coverage options that cater to various aspects of business operations. From property and liability to marine and group health, each insurance product offers substantial financial protection against specific risks.
Customisable Options: Recognising that no two businesses are the same, Fidelity United provides customisable insurance solutions that can be tailored to the unique needs of each SME.
Simple Claim Process: Fidelity United simplifies the claim process so that businesses can quickly and easily file claims without unnecessary hassle. This streamlined process reduces downtime and helps businesses recover swiftly from losses.
Dedicated Support Team: SMEs benefit from a dedicated support team that provides expert assistance throughout the insurance lifecycle- from choosing the right coverage and managing policies to handling claims.
Risk Assessment Expertise: With a deep understanding of the unique risks associated with various business activities, Fidelity United offers professional risk assessment services. This proactive approach helps in identifying potential risks early and providing solutions to effectively mitigate them.
Cost-Effective Solutions: Fidelity United is known for offering competitively priced insurance solutions without compromising on coverage. SMEs can access high-quality insurance products that offer value for money, making it easier to manage costs while still protecting their assets and operations.
Enhanced Employee Benefits: Through products like group health and life insurance, SMEs can offer enhanced benefits to their employees that help in attracting and retaining talent. These benefits not only provide financial security for employees but also promote a supportive work environment.
Access to a Wide Network of Service Providers: Especially relevant in group health and property insurance, Fidelity United SMEs provide unmatched access to an extensive network of service providers. Consequently, businesses and their employees can easily access high-quality services, whether it is healthcare, repairs, or legal assistance.

Inclusions of Fidelity United SME Insurance

The table below highlights the various types of Fidelity United SME Insurance along with the key inclusions for each type-

Types of Fidelity United SME Insurance	Inclusions
Property Insurance	Coverage against fire, theft, and weather damage Both open and named perils coverage Business interruption insurance. Jeweller’s block coverage for specific business types All-risk coverage options available
Liability Insurance	Public liability covering injury and property damage Workmen’s compensation as per labour laws Professional indemnity for errors and omissions Coverage for legal defence costs Policies can be customised as per the specific business liabilities
Marine Insurance	Hull insurance covering vessel damages Cargo insurance for goods in transit Freight insurance covering shipping costs Protection against maritime liabilities Comprehensive cover for all transportation modes
Group Health Insurance	Comprehensive outpatient and inpatient treatments Coverage includes pre-existing and chronic conditions Maternity and new-born care Access to a wide network of healthcare facilities 24/7 support and emergency coverage
Engineering Insurance	Erection All Risks (EAR) — from installation to commissioning Contractor’s Plant and Machinery (CPM) insurance Machinery Breakdown (MBD) coverage Electronic Equipment Insurance (EEI) Boiler and Pressure Vessel (BPV) insurance
Group Life Insurance	Lump sum payment on the death of an employee Accidental death and dismemberment coverage Coverage extends globally, 24/7 Optional riders for additional protection Facility to include critical illness coverage

Exclusions of Fidelity United SME Insurance

Some of the general exclusions of Fidelity United SME insurance are as follows-

Types of Fidelity United SME Insurance	Exclusions
Property Insurance	Does not cover wear and tear or gradual deterioration Exclusions for intentional damage caused by the insured Acts of war or nuclear risks are not covered Losses due to inadequate maintenance or neglect
Liability Insurance	Excludes contractual liabilities unless covered by general law Intentional acts or omissions by the insured Liabilities related to asbestos or pollution Claims from employment-related practices Penalties, fines, or punitive damages
Marine Insurance	Losses due to war, piracy, and nuclear events Wilful misconduct by the insured Wear and tear, gradual deterioration, and inherent vice Delays, even if caused by an insured risk Insolvency or financial default of the ship owner or manager
Group Health Insurance	Elective cosmetic procedures are not covered Treatment of obesity or weight control Not covering self-inflicted injuries or substance abuse Coverage does not extend to experimental treatments Excludes non-medical expenses like comfort items
Engineering Insurance	Exclusions for war and nuclear risks Wilful misconduct or negligence of the insured Cessation of work whether temporary or permanent Defects due to faulty design unless specifically included Loss or damage due to faulty materials or workmanship
Group Life Insurance	Suicide or self-inflicted injury within a specific period after policy start Death due to war or civil unrest is generally excluded Exclusions for involvement in criminal activities Not covering hazardous sports or activities unless specified Pre-existing conditions might be excluded depending on the policy terms

Other Business Insurance in UAE

Commercial Insurance

Claim Process for Fidelity United SME Insurance

The claim process for Fidelity United SME Insurance is straightforward and efficient. This ensures that businesses can manage and recover from losses with minimal disruption.

Given below are the general steps involved in the claim process for various types of Fidelity United SME Insurance-

Immediate Notification: As soon as a loss or an incident occurs, immediately notify Fidelity United.
Documentation and Proof: The insured must gather all relevant documents that substantiate the claim. This includes incident reports, photos or videos of the damage, police reports (if applicable), receipts, and any other documents that can provide proof of loss.

Note: For engineering or property insurance, technical reports may also be required.

Claim Form Submission: The insured must complete and submit the claim form available on the Fidelity United website (or after directly obtaining from their office). This form should be filled out comprehensively, providing all necessary details about the incident and the extent of the loss.
Assessment and Survey: For certain types of insurance property, engineering, and more Fidelity United might appoint a surveyor or an adjuster to check the damage on-site. This assessment helps in determining the extent of the damage and the validity of the claim.
Review and Processing: Once the claim is submitted along with all necessary documentation, the Fidelity United claims department reviews all the materials to ascertain the claim’s accuracy and completeness. The team might contact the insured for further information or clarification during this stage.
Decision: After a thorough review and assessment, the company will make a decision on the claim. If approved, they will determine the compensation amount based on the policy terms and the covered losses.
Settlement: Once the claim is approved, the settlement process begins. The compensation, as agreed upon, will be disbursed to the insured or directly to the service providers- this is done as per the nature of the claim and the incurred losses.

Additional Information:

Support and Assistance: Throughout the claims process, Fidelity United provides support and assistance. Insured parties are encouraged to contact their dedicated support team for any queries or assistance during the claims process.
Online and Mobile Access: Fidelity United also offers online tools and a mobile app to help manage policies and claims. This way, businesses can easily submit and track their claims.

How to Apply for Fidelity SME Insurance Online?

You can apply for Fidelity SME Insurance UAE online via the trusted platform, Policybazaar.ae.

Recognised for its reliability and excellence, Policybazaar.ae has garnered multiple awards for its exceptional service quality and customer satisfaction in the UAE. The website is renowned for providing unbiased advice that helps you make well-informed decisions.

Steps to Apply for Fidelity SME Insurance via Policybazaar.ae:

Start by navigating to the official site of Policybazaar.ae.
On the homepage or under the insurance category, find and click on the ‘Business Insurance’ option.
This will direct you to a page where multiple business insurance products are listed. Browse through to find the one that suits your needs.
Click on the Fidelity United SME insurance product or any specific insurance type you are interested in.
Once you click on the desired product, you will be asked to fill out a lead form. Provide all the necessary details such as your company information, contact details, and insurance requirements.
After submitting the form, a concerned representative from Policybazaar.ae will contact you to discuss the further steps.

Frequently Asked Questions

The minimum coverage period typically spans one year. However, specific terms can vary depending on the type of insurance and the particular needs of the business.

Yes, Fidelity United allows adjustments to coverage limits mid-policy, subject to a reassessment of risk and possible adjustment of premiums.

Fidelity United provides 24/7 support for claims notification and assistance. As a policyholder, you can contact the helpline or use the online services to report a claim at any time.

The electronic equipment insurance covers sudden and unforeseen physical damage including mechanical and electrical breakdown, theft, and other risks not specifically excluded.

Yes, most insurance policies have a deductible or excess, which is the amount that the policyholder must pay for each claim. Note that the specific amount varies by policy and should be reviewed upon policy issuance.

Yes, Fidelity United provides customisable insurance solutions that can be tailored to fit the scale and operations of even very small businesses.

Yes, the engineering insurance plan includes legal liability coverage for third-party claims of property damage or bodily injury resulting from the insured’s engineering activities.