Orient Health Insurance

Orient health insurance is popular due to its comprehensive and customisable plans. It covers various categories, including essential benefits plans, comprehensive plans, senior citizen plans, and investor plans. With these plans, you can get extensive coverage options such as inpatient and outpatient services, emergency care, maternity benefits, and more. ...read more

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AED 1 million Health cover starting @4/Day

Selecting health insurance for
Self Only
Both Self and Family
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<span>Worldwide Coverage</span>
Worldwide Coverage
<span>Covid-19 Covered</span>
Covid-19 Covered
<span>Claim Assistance</span>
Claim Assistance

Orient Insurance, a prominent member of the Al-Futtaim Group, has been a leading insurer in the UAE since 1982. With a solid A+ credit rating, it offers a diverse range of insurance products tailored to meet the needs of individuals and businesses.

Orient health insurance uae has the largest insurance qualified team in the whole region and it offers a number of health insurance uae plans to cover individuals against several critical illnesses. Orient health insurance plans in Dubai offer worldwide coverage with flexible options of premium payment.

The above plans and premiums are for AED 1,000,000 Sum insured for 1 Adult of 30 Years for Dubai city.
The above plans and premiums are for AED 1,000,000 Sum insured for 1 Adult of 30 Years for Dubai city.

An Overview of Orient Health Insurance

Let's take a look at some key details regarding Orient Insurance Dubai and its medical insurance — 

Parameters

Key Details

Commencement of Operations

1982

Paid-up Capital

AED 500 Million

Credit Rating

A+ by S&P Global Ratings, ICR a+ and FSR A Excellent by AM Best with Stable Outlook

Awards

Official Insurance Provider for Expo 2020, Dubai, Sheikh Mohammed Bin Rashid Al Maktoum Business Award, and more

Branch Network

Extensive branches in UAE including Dubai, Abu Dhabi, Al Ain, Sharjah, Ras Al Khaimah, and international branches in Oman and Bahrain

Orient Health Insurance Products

Essential Benefits Plan, Comprehensive Health Insurance, Senior Citizen Health Insurance, Investor Health Insurance

Medical Insurance Coverage

Inpatient and Outpatient Services, Emergency Medical Evacuation, Repatriation Costs, Maternity Benefits, etc. 

Market Position

Leading insurer in the UAE with the highest combined ratings in the region

Top Orient Health Insurance Plans

Listed below are the major Orient Health Insurance plans -

  • EMed - This health insurance plan covers domestic workers or employees with a gross monthly income of up to AED 4,000. It adheres to the compulsory medical insurance requirements applicable to Dubai Visa holders. 
  • DMed - This is an individual health insurance plan that is designed for non-working dependents or ageing parents. 
  • IMed - It is an individual health insurance plan designed to offer medical coverage to investors in the UAE.
  • NEMed - This individual health insurance plan is a standard package that covers visa holders in the Northern Emirates (including Ajman, Fujairah, Sharjah, Ras Al Khaimah, and Umm al Quwain). It covers employees with a monthly income of AED 15,000, spouses, and children. 
  • Family Care Plan - This Orient Health Insurance plan covers more than one family member for a fixed sum insured in lieu of an annual premium. The plan tends to cover two or more family members if they get hospitalised or are diagnosed with a disease. 
  • Health Plus - This is a traditional Orient Health Insurance plan that offers global coverage, covers all family members, and offers fixed medical benefit limits in lieu of an annual premium. Administered by Nextcare, this plan can be bought by UAE residents.

Best Orient Health Insurance Plans

Some of the Orient health insurance price list are tabled below along with their features — 

Orient Health Insurance Plan

Medical Cover (AED)

Pharmacy Limit (AED)

Approx. Premium (Yearly)

I-Med

150,000

Upto 1,500

AED 917

Health Plus - Plan 5 

1,000,000

Up to 5,000

AED 1,590

Silk Road - Family Care

1,000,000

Up to the Medical Cover

AED 2,373

Green - Family Care

1,000,000

Up to the Medical Cover

AED 3,667

Health Plus - Plan 4 

1,000,000

Up to AED 5,000

AED 3,941

Health Plus - Plan 3

1,000,000

Up to AED 7,500

AED 4,379

Silver Classic - Family Care

1,000,000

Up to the Medical Cover

AED 4,766

Silver Premium - Family Care

1,000,000

Up to the Medical Cover

AED 6,217

Gold - Family Care

1,00,000

Up to Medical Cover

AED 6,998

Health Plus - Plan 2

1,000,000

Up to AED 10,000

AED 7,314

Health Plus - Plan 1 

1,000,000

Up to AED 15,000

AED 7,826

Disclaimer: The Orient medical insurance premiums mentioned above may vary based on individual profiles, including factors such as age, marital status, emirate of residence, and more. The given premiums assume an individual who is single, born in 1994, based in Dubai, with a monthly income between AED 6001-7000, no pre-existing medical conditions, and no existing health insurance in the UAE.

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Key Features of Orient Health Insurance

Orient health insurance is a top choice among UAE residents. Here are some of the noteworthy features of these Orient health plans — 

  1. Co-Payment Options: Some Orient insurance plans include co-payment options. This means you pay a portion of your medical expenses, which helps in lowering your overall premium costs. 
  2. Extensive Network List (TPA): Orient medical insurance utilises the NeXtCARE network, including GN+, GN, RN, RN2, RN3, and PCP. 

NeXtCARE provides a wide network of healthcare providers and you can easily access high-quality medical care. These networks offer a range of facilities from general clinics to specialised hospitals. 

  1. Worldwide Coverage: Many Orient health policies offer worldwide coverage. This helps you stay protected globally, whether for emergencies or elective treatments.
  2. High Medical Cover Limits: Orient health insurance plans provide high medical cover limits, ranging from AED 150,000 to AED 1,000,000. These high limits ensure you are well protected against significant medical expenses, including surgeries, hospital stays, and other treatments.
  3. Maternity Coverage: The plans include comprehensive maternity coverage, which encompasses both inpatient and outpatient maternity services. It includes your prenatal visits, delivery, and postnatal care. 
  4. Quick Policy Issuance: Policies for Orient health insurance Dubai can be issued and activated within 3-5 working days after receiving all the required documents. With this quick turnaround time, you can promptly get coverage without unnecessary delays.
  5. Types of Coverage: Orient offers three types of coverage: clinic only, clinic with specialist, and clinic plus hospital access. You can choose the level of care you need — from basic consultations to comprehensive medical services. 
  6. Cashless and Reimbursement Claim Processes: Orient medical insurance provides both cashless and reimbursement claim processes. 

With cashless claims, you can receive treatment at network hospitals without paying upfront. Reimbursement claims, meanwhile, allow for treatment at any facility, with expenses claimed back later

Why Should You Choose Orient Health Insurance?

With Orient medical insurance, you get numerous benefits tailored to meet your healthcare needs. Listed below are some reasons to choose this insurance —

  1. Affordable Starting Premiums: Orient health plans start with premiums of around AED 1,000. Moreover, as per your requirements and the extent of coverage, the premium can vary. This way, you can choose a plan that fits your budget.
  2. Comprehensive Inpatient  Cover: Orient health insurance company provides extensive inpatient coverage, including hospital stays, surgeries, and necessary treatments. It makes sure that you receive the best care during hospitalisation .
  3. Multiple Health Insurance Products: Orient Insurance Dubai offers a variety of health insurance products to suit different needs and budgets. This includes basic essential plans, comprehensive plans, and specialised plans for investors and senior citizens. 
  4. Emergency Medical Treatment Coverage: With Orient’s health insurance, you are covered for emergency medical treatments. You can receive prompt and effective care during medical emergencies, which reduces the financial burden during unexpected situations.
  5. Medical Evacuation and Repatriation Cover: Orient plans include coverage for medical evacuation and repatriation. Thus, in case of a serious illness or injury, you can be transported to a suitable medical facility or repatriated to your home country for further treatment.
  6. Customised Health Insurance Products: Orient Insurance Dubai offers customised health insurance products tailored to your specific needs. Whether you require individual, family, or senior citizen health insurance, there is a plan designed to meet your unique requirements.
  7. Regional and Worldwide Coverage: Depending on the plan you choose, it can offer both regional and worldwide coverage. 
  8. Critical Illness Coverage: Some Orient medical insurance policies provide critical illness coverage. This includes financial protection against serious illnesses like cancer, heart disease, and more. 

Inclusions of Orient Health Insurance

Here are some of the common coverages of the health insurance plans of Orient Insurance Dubai and other Emirates — 

  1. Mandatory vaccines like influenza and other essential immunisations as per DHA guidelines
  2. Emergency dental treatments and alternative treatments
  3. Comprehensive maternity coverage
  4. Emergency medical treatments
  5. Coverage for medical evacuation and repatriation to the home country 
  6. Diagnostic and laboratory tests as recommended by physicians

Exclusions of Orient Health Insurance

Check out the general exclusions of the plans of Orient health insurance company — 

  1. Healthcare services that are not medically necessary
  2. Dental treatments, dental prostheses, and orthodontic treatments
  3. Personal comfort and convenience items like television, barber, or beauty services
  4. All cosmetic healthcare services and services associated with replacement of an existing breast implant
  5. Surgical and non-surgical treatments for obesity, including weight control programs and supplies

Buy Orient Health Insurance For You & Your Family

How to Buy an Orient Health Insurance Plan?

You can easily buy Orient health insurance via Policybazaar.ae. 

Policybazaar.ae boasts a 4.6 Google rating from over 19,000 reviews. The platform offers the most exciting deals to help you find the best health insurance plan.

Follow the steps to buy Orient medical insurance from Policybazaar.ae — 

  1.  Tap on any ‘Get Quotes’ tab given on our page or scroll up and fill out the ‘Get a Quote’ form given on the right side of the page. 
  2. Fill out the form with the correct details. After which, you will be directed to the health insurance quotes page. 
  3. Filter the Orient medical insurance plans on the quotes page.
  4. All the available plans will be displayed on the screen.
  5. Choose the plan that best suits your needs and budget.

How to Renew Orient Health Insurance Plan?

Every year, you need to renew your health insurance policy to continue enjoying coverage. For a simple renewal process, you can visit policybazaar.ae and complete the process in a few simple steps. 

If you initially got your Orient health insurance plan through Policybazaar.ae, you can log into the portal and complete the renewal process there. If you are buying or renewing your health insurance policy via Policybazaar.ae for the first time, follow the steps below — 

  1. Go to the ‘Get a Quote’ section on top of the page or tap on the ‘Get Quotes’ tab given on this page.
  2. Fill out the lead form with your details.
  3. While filling out the form, click on ‘Yes’ for the question ‘Do you have any existing health insurance in the UAE?’
  4. Choose your previous insurer’s name.
  5. Proceed to the health insurance quotes page, where you can review and select a health policy that best suits your needs.
  6. Complete the renewal process by following the on-screen instructions. 

Claim Process for Orient Health Insurance Plans

Orient medical insurance plans offer a seamless and efficient claim process. They allow cashless claims at network hospitals and reimbursement claims at non-network hospitals. 

Important: The claim is settled after applying copayments. 

Two Types of Orient Health Insurance Claims 

  1. Cashless (Direct Billing at Network Hospitals): With cashless claims, you can receive treatment at network hospitals without paying upfront. The insurance company settles the bill directly with the hospital. 

This way, you can receive timely medical care without the hassle of immediate payments.

  1. Reimbursement Claims: For treatments at non-network hospitals, you will need to pay the medical expenses upfront and later apply for claim reimbursement from Orient Insurance Dubai. 

Reimbursements are made based on the plan's terms, either at 80% or 100% of the costs, depending on network availability and the reasonableness of charges.

Key Considerations While Filing an Orient Health Insurance Claim

  1. Within the Network: Direct billing is available. Reimbursement can be but it is settled at 80% of the usual and customary rates of the chosen network.
  2. Outside the Network in Countries Where NEXtCARE is Not Present: Reimbursement at 100% of actual costs (subject to reasonableness) or 100% of the usual & customary rates of the network, whichever is less.
  3. Outside the Network in Countries Where NEXtCARE is Present: Reimbursement at 80% of actual costs (subject to reasonableness) or 80% of the usual & customary rates of the network, whichever is less.

Steps for Claim Registration

  1. Visit the claims section on the official Orient Insurance website.
  2. Select the UAE section.
  3. Click on non-motor claim intimation.
  4. Fill out the required details of your policy and claim.
  5. Submit the form.

To retrieve your claim status and information, follow the steps above and click on the retrieve option instead of the claim intimation option on the claims page.

Important

If you purchased your policy through Policybazaar.ae, you can also get claim assistance directly from us. Simply get in touch with our support team — we will provide you with claim assistance within 30 minutes. Policybazaar.ae is committed to offering exceptional service and support for a smooth and hassle-free health insurance claim process. 

Looking for Expert Advice on Health Insurance?

With so many health insurance options available, selecting the right policy can be confusing. You might also find it challenging to decode health insurance jargon and determine the extent of coverage you need. To simplify this process, Policybazaar.ae offers outstanding support. 

We help you choose a plan that aligns with your needs and budget. You can reach out to us at 042472904 or communication@policybazaar.ae

With 24/7 customer service and consultations with insurance experts, we make the entire buying process simple and easy. Our dedicated team is always ready to assist you, help you make informed decisions, and secure the best possible coverage.

Orient Health Insurance FAQ's

What is the coverage limit for pre-existing conditions under Orient Health Insurance?

Pre-existing conditions are usually covered up to a limit of AED 150,000 per member per year. A waiting period of 6 months applies unless evidence of continuity of coverage is provided.

Does Orient Health Insurance cover outpatient consultations?

Yes, outpatient consultations are covered. The deductible per consultation is usually 20% with a maximum of AED 50, but there is an option for nil copay as well​.

Are diagnostic and laboratory tests covered under Orient Health Insurance?

Yes, diagnostic and laboratory tests are covered under Orient health insurance plans. These services are subject to the chosen copayment options​.

Is emergency road ambulance service included in the coverage?

Yes, emergency road ambulance services to and from hospitals by registered providers are covered​. 

What are the maternity benefits under Orient Health Insurance?

Maternity services, including prenatal and postnatal treatments, normal delivery, and medically necessary Caesarean sections, are covered. The coverage is subject to a 10% coinsurance up to AED 20,000​ in some Orient health insurance plans.

Does Orient Health Insurance provide coverage for organ transplants?

Yes, organ transplantation services for recipients are covered in some plans, excluding any charges related to the donor and acquisition costs. Covered organs include heart, lung, kidney, pancreas, liver, and bone marrow​.

What types of accommodations are covered for inpatient treatments?

Orient Health Insurance generally covers private room accommodations for inpatient treatments for comfort during hospital stays​.

Are emergency mental health treatments covered?

Yes, emergency mental health treatments are covered under some plans.

Is there coverage for new-born babies under Orient Health Insurance?

Yes, newborn expenses are covered under the mother’s card for the first 30 days from the date of birth, up to the policy’s annual limit​.

What is the scope of geographical coverage for elective treatments?

Orient Health Insurance plans usually provide worldwide coverage for elective treatments. 

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